Ratings based on 428 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Dirty! Moldy! Stinky!
by A verified traveler
Posted 8 Sep 2024
H
by A verified traveler
Posted 30 Aug 2024
Good value. Clean
by A verified traveler from Basking Ridge
Posted 30 Aug 2024
I had an air conditioner problem- the staff addressed quickly.
by A verified traveler
Posted 8 Aug 2024
The room was not clean. There were stray hairs in the bathroom and grimy tiles. The living area had dirty carpet with lots of debris in the corners. We told our children not to walk barefoot anywhere in the room. The room (#400) was missing the emergency exit instructions.
Outside, we went to the pool to find that it was so cloudy that you could not see your feet. There was also a pool light on the concrete deck with an electrical wire going into the pool. We left, assuming that the pool was not in service despite the sign saying it was open. We returned with our friends after an employee ensured us the pool was fine. My 9-year old was too scared to go in the pool due to not being able to see the bottom of the pool.
The front desk staff at check-in were friendly. However, the lady monitoring the breakfast area was coughing so hard that my wife did not want to eat.
I will avoid Hampton Inn in the future.
Comment from Hotel Management
28 Aug 2024 by DANA G, Hotel Management
Hi John,It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.
by A verified traveler
Posted 7 Aug 2024
Breakfast staff was wonderful!
Pool was green and then closed with no explanation.
Asked to use Sister Hotel pool and was told no.
Comment from Hotel Management
28 Aug 2024 by DANA G, Hotel Management
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the issues that you have encountered with our pool. We will address your comments with our team as we work to improve our guest experience. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. We hope you will come visit us in the future.
by A verified traveler
Posted 18 Jul 2024
It’s remote but really nice! Clean, spacious, quiet, with lovely staff and great breakfast!
Comment from Hotel Management
28 Aug 2024 by DANA G, Hotel Management
Hi Sarah,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
28 Aug 2024 by DANA G, Hotel Management
Thank you Rodney for rating the Hampton Inn Swedesboro 5 out of 5 on Expedia!
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
28 Aug 2024 by DANA G, Hotel Management
Thank you Donna for rating the Hampton Inn Swedesboro 4 out of 5 Stars!
by A verified traveler
Posted 13 Jul 2024
Excellent value for the cost
Comment from Hotel Management
17 Jul 2024 by DANA G, Hotel Management
Thank you Mark for rating the Hampton Inn Swedesboro-Logan Township 5 out of 5!
