Ratings based on 976 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
This place was modern and trendy but sadly missed out on sound proofing. We were on the second floor and there was music blaring from the event space on the floor below till after 1am each night. The room was otherwise comfortable if a little shabby in the bathroom. The breakfast was fine. Was hoping to use this place regularly to visit my daughter at University down the road, but I will pay more to stay somewhere else next time
by A verified traveler
Posted 23 Nov 2024
Easy digital self check in and great spa
Comment from Hotel Management
29 Nov 2024 by Reception, Hotel Management
Good morningThank you for taking the time to provide us with feedback regarding your recent stay with us.We are delighted to see that you enjoyed your stay and that our staff left such a great impression.We hope to welcome you back soon.Kind regardsReception Team
by A verified traveler
Posted 17 Nov 2024
The lifts did not work and being on the second floor with arthritis was a real pain, ive stayed here before but i think this may be my last
by A verified traveler
Posted 11 Nov 2024
Conveniently situated and nice room with comfortable bed. Staff were lovely and really helpful.
We will definitely book again as our son is at Uni in Swansea. Will be even better when the EV chargers are up and running : )
Comment from Hotel Management
15 Nov 2024 by SR, Hotel Management
Good Afternoon LisaHope all okThank you for taking the time out to send in your review of the hotel. Your comments are very much apprecaied.We hope to see you again soon at Village with working EV charging pointsHave a good weekKind Regards
by A verified traveler
Posted 3 Nov 2024
Absolutely A1 staff friendly the room was spotless and comfortable.used to stay in the dragon hotel will never go again it was dirty grubby and old. Will definitely be returning to the village x
Comment from Hotel Management
7 Nov 2024 by SR, Hotel Management
Good Afternoon SirHope all okThank you for taking the time out to send in you review of the hotel, your comments are very much appreciated indeed.We look forward to welcoming you back to Village in the near futureKind Regards
by A verified traveler
Posted 22 Oct 2024
Lovely atmosphrte, clean, quiet room, comfortable bed
Comment from Hotel Management
25 Oct 2024 by SR, Hotel Management
Good MorningHope all okThank you for taking the time out to send your review. Your comments are very much appreciated indeed.We look forward to seeing you again soon at Village.Kind Regards
by A verified traveler
Posted 16 Oct 2024
Slightly dated
by A verified traveler
Posted 6 Oct 2024
One of the greatest downsides to this hotel is the quality of the food. My fiancee checked in after me, and ordered room service (salmon) whilst I was out. Unfortunately, it wasn't great - by which I mean that she has been struck down with food poisoning and is unable to get out of the room, due to a need to keep close to the bathroom.
Likewise my experience at breakfast (my fiancee was unable to face it, even if she could make it down) wasn't fantastic. Good eggs & toast, cracking bacon, but the sausage tasted, frankly, rancid.
On the plus side, staff here are friendly, approachable and helpful.
by A verified traveler
Posted 18 Sep 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024 on Hotels
