Ratings based on 47 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2020 on Hotels
Comment from Hotel Management
4 Mar 2020 by Lindsay, Hotel Management
Thanks so much for the great rating, and we hope to see you again soon!
4 out of 5
by A verified traveler from South Wales

Posted 9 Feb 2020 on Ebookers
This hotel is right next to one of the best Gower beaches. Once you have arrived after battling through the narrow Gower roads, you may well not need the car again until departure. On the spot are beach and coastal path walks, and there is an adequate bus service for trips further away. The staff are high quality and engaging, but (probably to be expected for the location) this is not a cheap hotel. Example prices are £4.50 for a pint of beer and £14.95 for fish and chips. The food was generally good - the vegetarian meals were excellent. The dining room was packed out for breakfast. I have seen more limited breakfast choices of food, but it was not what we expect for such a hotel - eg fresh grilled tomato was not served. Our luxury double room (Pobbles) was comfortable and had a good sea view, but was rather cramped - especially the bathroom. We will probably return as the location is so good.
Comment from Hotel Management
4 Mar 2020 by Lindsay, Hotel Management
Thank you for your feedback and we're glad to hear that you'll return!
5 out of 5
by A verified traveler

Posted 19 Nov 2019
The rooms were beautiful, we came for a wedding and everything was great, apart from one barmaid serving in the marquee that looked like she didn't want to be there. We asked for drinks and she kept saying they didn't have it when we could see the bottle behind her. Reception staff were so so friendly and the wedding was great. Breakfast was lovely and the inside of the hotel was amazing especially the ceremony room and breakfast room. We definitely will be back to visit with our family.
Comment from Hotel Management
13 Dec 2019 by Lindsay, Hotel Management
Thank you for your feedback and we're glad you enjoyed your stay. We have passed on the information to our weddings team, who will speak to the barmaid, and thank you for making us aware.
3 out of 5
by A verified traveler

Poor choice

Posted 12 Nov 2019 on Hotels
Made to feel slightly unwelcome as the hotel caters for weddings ( both days) and normal guests are quite simply treated as second class citizens - example - being locked out of the lounge ( only comfy seats in the hotel) as the wedding party were using it. Add to this other wedding related disappointments like the 5:30 check-in time and it’s a big no from me.
Comment from Hotel Management
13 Dec 2019 by Lindsay, Hotel Management
We're sorry that you felt second class- this is certainly not the case and the hotel values all of its guests.
4 out of 5
by A verified traveler

Posted 19 Oct 2019
Comment from Hotel Management
24 Oct 2019 by Lindsay, Hotel Management
Thank you for your review and we hope to see you again soon!
4 out of 5
by A verified traveler

Posted 21 Sep 2019
Liked the property overall, stunning views. Downside no disabled assistance at any entrance to the reception, no lifts to rooms as their are no floor level rooms in the hotel. Not really suitable for disabled people they should advertise the fact. Loved the hotel but would not use again for the above reasons.
Comment from Hotel Management
21 Sep 2019 by Lindsay, Hotel Management
Due to the age and building restrictions around the main hotel building, which is a listed building, we are not able to adapt some things as other, newer buildings might be able to. We're sorry that you found the access not to be suitable- we do have alternative access and rooms that can have adapted entry in other areas of our property- most of our guests with disabilities let us know in advance and we advise them personally and provide a personalised service suited to them.
3 out of 5
by A verified traveler from Cardiff

Posted 7 Sep 2019
Cannot fault the location, wonderful sea views at breakfast. I stayed in one of the secret garden pods. A few issues with cleanliness which were only minor but disappointing all the same given the price and detracted from what was comfortable stay. I would say you are certainly paying for the location rather than the property itself but I can’t deny that the location is worth it! My tip would be to book directly with the hotel as there are deals to be had which aren’t available via online third party booking sites.
5 out of 5
by A verified traveler

fantastic stop off

Posted 27 Aug 2019 on Hotels
We only stayed one night whilst touring round Wales, what a fantastic find - great hotel in a stunning location - will definitely be back
Comment from Hotel Management
27 Aug 2019 by Lindsay, Hotel Management
Thank you for your really excellent review- and we're so glad you enjoyed your stay with us! We look forward to seeing you again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2019 on Hotels
5 out of 5
by A verified traveler

Simply Perfect

Posted 16 Aug 2019 on Hotels
Hotel not ideal for less abled people due to steep stairs and no lift.This is the only complaint. Otherwise it was absolutely wonderful. The room was comfortable and had an amazing sea view to wake up to. Dining area is soo romantic if that's what your looking for with it's exposed tree trunks supporting the roof and fireplace with tealight candles on every table accompanied by ambient spot lighting. Food was delicious and vast and staff were extremely pleasant and helpful. The hotel itself is in an idealic position overlooking Oxwich Bay with breathtaking views and set in delightful grounds. I highly recommend.
Comment from Hotel Management
16 Aug 2019 by Lindsay, Hotel Management
Thank you for the amazing review, we hope you'll come back and see us again soon!