Ratings based on 253 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Really dreadful customer service. Booked 2 nights but was advised that we would need to check out between day 1 and day 2 and have no use of a room during the second day. I advised this wasn't acceptable and hotel would not cancel and website wanted 100pc cancellation charge. After hours of communicating with Expedia US, Expedia provided a refund.
by A verified traveler
Posted 4 Sep 2024
Very helpful staff. Positive attitude at all times.
Good breakfast selection.
This was my first visit to the property and I would certainly stay there again.
by A verified traveler
Posted 1 Sep 2024
A beautiful old property and lovely extensive grounds, in the heart of Swanage. Not far from shops, pubs, cafes, restaurants and the beach, but it is still peaceful and quiet, to stay there.
Very clean room, lovely overhead shower in the bath.
Breakfast was a buffett, with plenty of choice and if you asked, the chef would cook you fresh scrambled/poached eggs or smoked haddock.
Staff friendly and attentive.
by A verified traveler
Posted 18 Aug 2024
Very friendly staff, with a clean room & great view! Easy check in and out. Would recommend *****
by A verified traveler
Posted 12 Aug 2024
by A verified traveler
Posted 1 Aug 2024
Love staying hear
by A verified traveler
Posted 23 Jul 2024
AS above
by A verified traveler
Posted 18 Jul 2024
We had a delightful stay with lovely sea views, a short walk to the beach, restaurants and shops and friendly, helpful staff.
by A verified traveler
Posted 25 Jun 2024
Friendly staff!
by A verified traveler
Posted 7 Jun 2024
