Ratings based on 35 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edmonton
Posted 30 Jun 2024
Ok place
Comment from Hotel Management
1 Jul 2024 by EJ, Hotel Management
Thank you! well see you again!
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
1 Jul 2024 by EJ, Hotel Management
Thank you for staying with us. Hope to see you again!
by A verified traveler
Good stay
Posted 29 Mar 2024 on HotelsIt was good friendly guy didn't bother us
Comment from Hotel Management
30 Mar 2024 by Won, Hotel Management
Hi James, thank you for staying with us and for the excellent review. See you again next time.
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Won, Hotel Management
Thank you so much. You are a great guest!See you next time.
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Won, Hotel Management
Hi Andrea, Sorry for the late reply. I am glad to get five stars. You are the nicest guest. See you next time.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Won, Hotel Management
Hello Karen, I am glad you had a good experience in our motel. Thank you so much for giving us five stars. We see you again next time.
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
26 Nov 2023 by Goldbat, Hotel Management
Hello Kory, I am sorry to see the review which is not very good. we don't know what you didn't like, but I guess our new staff didn't know very well because he is learning.This issue won't happen again as he learns quickly.
by A verified traveler
Posted 31 Oct 2023
The room was uncomfortably hot. I turned down the thermostat when I entered the room. Part way through the night I woken to it being extremely hot again. (The room is heated by baseboard heaters).The window would not open, so was not able to cool it off. The bed was also very hard and uncomfortable.
Comment from Hotel Management
26 Nov 2023 by JJANG, Hotel Management
The heating zone valve was not working in that room on that night. we fixed it later. Sorry for your inconvenience.If you come again we will give you a good discount, thanks!
by A verified traveler from Fox Creek
Posted 28 Oct 2023
“Newly renovated” rooms are old and dingy. Carpet stained and room smells musty.
Comment from Hotel Management
29 Oct 2023 by Hillcrest Motel, Hotel Management
Hello Todd,That room had a water leaking on pipe, we thought it was fixed and cleaned. That room is ok now. Sorry for your inconvenience. I hope see you again.
by A verified traveler
Posted 8 Jul 2023
no TSN tv, no air conditioning and front desk did not know what I was talking about,, so could not watch BC Lions football game.. cheaper motel so I did not expect too much but no TSN?? will not be back
Comment from Hotel Management
7 Aug 2023 by Hillcrest Motel, Hotel Management
I think the TSN just needs to be refreshed tho. but were sorry about this issue. we have fixed it tho. hoping seeing you again.
