Ratings based on 405 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
I did not check in. Outside entrance made me uncomfortable.
Comment from Hotel Management
22 Nov 2024 by General Manager , Hotel Management
Dear Sylvia,Thank you for sharing your thoughts. We understand that preferences for entrance styles vary, and we appreciate your feedback. If you decide to stay with us in the future, we’d be happy to assist you in finding a room option that best suits your comfort. Safe travels!Sincerely, Mac Patel General Manager
by A verified traveler
Posted 20 Oct 2024
Upon arrival I was advised the WiFi and cable was out. It stayed out all night. The bigger issue was that the carpeting in front of the sink was wet. I assumed it was from my wet feet from the shower. I laid the shower mat down to finish getting ready for bed. When I woke up this morning the mat had absorbed some brown-ish liquid. I am hopeful this isn’t someone’s bodily fluids, but so grossed out!
Comment from Hotel Management
21 Oct 2024 by Mac, Hotel Management
Hi: Kristen,sorry for inconvenience. The wifi issue is all around the town.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
19 Nov 2024 by General Manager , Hotel Management
Dear Terry,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Mac Patel General Manager
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
19 Nov 2024 by General Manager , Hotel Management
Dear Terry,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 5 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Mac Patel General Manager
by A verified traveler
Posted 22 Sep 2024
Clean and safely
Comment from Hotel Management
19 Nov 2024 by General Manager , Hotel Management
Dear Maricarmen,Thank you for your excellent review! We're glad you found the hotel clean and safe. We look forward to welcoming you back!Sincerely, Mac Patel General Manager
by A verified traveler
Posted 17 Sep 2024
The check in associate, April, was super friendly, helpful, accomodating, and very pleasant. There was also a very nice gentleman cleaning the rooms when we left, and the check out person in the office was very nice. I didn't like the cigarette holes in the bedspread. The bedspread was worn and thin, and the bathtub had cigarette burns along the whole side of the tub. And lastly, the shower curtain had brown stains all down the side.
by A verified traveler
Posted 15 Sep 2024
I was not able to stay at this property. I requested a non smoking room and when I went to check in they informed me they only had smoking rooms available.
Comment from Hotel Management
16 Sep 2024 by Mac, Hotel Management
Hi: Debra; Sorry for your inconvenience. As per your reservation booking through online and pickup smoking room for you.same day didn't have any nonsmoking room available.
by A verified traveler from Albertville
Posted 6 Sep 2024
by A verified traveler
Posted 24 Aug 2024
Obviously not something the property can control but heads up to other travelers - Verizon has horrrrible cell reception at this hotel! Their WiFi is good though.
Employees constantly cleaning so hotel grounds and room are very clean. Some shady characters also renting rooms but mostly quiet, slight weed smell when they stayed but you get what you paid for. I would stay here again. Felt safe as a solo traveler with kiddos.
by A verified traveler from Midville
Posted 22 Aug 2024
Nice quiet plaçe. Clean and neat
