Ratings based on 15 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by Business traveller from Hong Kong
Great view
Posted 24 Aug 2014 on HotelsLocation is convenience however construction in the front road make traveling time longer
by Kim from Singapore
Posted 29 May 2014 on Hotels
We stayed at the hotel one nite n we loved it. Hotel has very nice landscape and good service
by A verified traveler
Posted 21 May 2014 on Hotels
by TNT from Tampa, FL
Italy in Suzho?
Posted 19 Apr 2014 on HotelsJust an incredible place to stay - its a great deal of fun simply to roam the property - amazing attention to detail on every level from cleanliness to ambiance.
Recommended
for Couplesby Gordon from frankfurt
Bad Checkin rest was great
Posted 30 Nov 2013
Pros: I liked the small number of rooms about 90 which are lovely. Your food is just great and your staff in general were very helpful
Cons: Better training for staff on front desk. When you travel first class you expect first class service.
Location: Lovely gardens associated with the hotel and fabulous view of the lake.
Love the Hotel really unique first class. When we went to check-in we found out we were on the first floor. This is not satisfactory. Also room was dark. The girl on the front desk called and spoke in Mandarin to the cleaning staff and told them to clean a room on the second floor .I not sure they were aware we understood Mandarin. Then there was no meal plan so she tried to upgrade our room. This room needed 45 minutes to be cleaned. this was 45 minutes after our first request to get the room cleaned on the second floor. As far I could see she was working on commission to get us to upgrade. Finally a young gentleman took over and straighten the mess out and did a great job of looking after us in your lovely hotel.
by xiaoming from China
点评
Posted 27 Nov 2014 on Hotels酒店服务很好，环境不错。配套设施全面，赞一个
by A verified traveler
會想再去住的地方
Posted 30 Sep 2014 on Hotels地點很棒，離東方之門地鐵站只要穿過公園2分鐘就到。整體裝潢溫暖有質感，特別喜愛房間木質地板木質百葉自動窗與6星級的床墊讓我一夜好眠。適合喝下午茶欣賞金雞湖，服務生素質不錯。
by A verified traveler
Posted 23 Jul 2014 on Hotels
by A verified traveler
一点不愉快的经历
Posted 23 Apr 2014 on Hotels从硬件和软件上衡量是个很不错的酒店，至于性价比就见仁见智了。但唯一的不愉快是，登记入住的当天告知有早餐以及早餐的时间和地点，第二天一早父母去用餐时也确认可以进入早餐厅，刚准备吃的时候却备告知房价不含早餐。这个时候大家都很尴尬，所以我认为这个不愉快很影响心情。
by yidi from BEIJING
美绝的星空
Posted 27 Feb 2014 on Hotels只能说步步惊喜，很好的住宿感受
