Ratings based on 25 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Maryland, U.S.A
Posted 15 Oct 2018 on Orbitz
The hotel staff was very friendly and helpful. The hotel's location is very convient; although it's located at a major intersection, the room was still reasonably quiet.. There are choices of in-house restaurants, and outside restaurants are also just within walking distance.
by A verified traveler
Good Stay
Posted 10 Aug 2018 on HotelsVary Good and convenient location
Recommended
for Everyoneby A verified traveler from Maryland, USA
A Nice Hotel in an Excellent Location
Posted 9 Jan 2018 on OrbitzThe staff were cordial and ready to help during my recent stay. The room was clean, quiet, and comfortable. The hotel itself is located right in the center of Changshu City. Many restaurants and coffee shops are within walking distance, and a big super market is right across the street.
by Cheng
Posted 25 Dec 2017 on Hotels
by A verified traveler
Staff attitude is an issue
Posted 29 Aug 2017 on Orbitz
Pros: Location
Cons: lack of customer service attitude is the key.
Location: Its location is fine.
Stayed at this hotel for 9 nights, yet the swimming pool staff was terribly rude. Would not pay to get this treatment..
Recommended
for Everyoneby A verified traveler from MD, USA
Merryland Traders Hotel - CHangshu
Posted 21 Aug 2017 on Orbitz
Pros: Very nice location and great breakfast. The staff are friendly and helpful.
Cons: Wifi connection is erratic at times. It would be great for business travelers if they can provide hotel-wide stable wifi conenction.
Location: Eating, walking, exercising, and sight-seeing.
Stayed here for 6 days and totally enjoyed my experiences at this hotel.
by A verified traveler
Posted 3 Dec 2019
Comment from Hotel Management
7 Dec 2019 by Katy, Hotel Management
尊敬的宾客，感谢您选择我们裕坤国贸酒店！欢迎您再次光临！衷心祝愿您生活愉快！
by A verified traveler from hk
Posted 20 Nov 2019
這年每個月也入住最少五天,本來也想換換酒店。 但是最終也感覺這個酒店比較安全舒適 雖然有點舊但因為房間服務員非常體貼， 二樓開了一家泰國spa 的按摩店， 從二樓過去非常方便。
Comment from Hotel Management
23 Nov 2019 by Katy, Hotel Management
尊敬的宾客，非常感谢您对我们酒店一直以来的支持与厚爱！热忱欢迎您再次光临，我们将继续把温馨与舒适带给您！
by A verified traveler from HK
Posted 20 Nov 2019
所有員工也親切有禮，因為房間太熱房間的服務員也會主動問顧客需要風扇嗎 。這舉動令顧客入住時感覺舒服一點。
Comment from Hotel Management
22 Nov 2019 by Katy, Hotel Management
尊敬的宾客，您好！非常感谢您给予我们好评！我们秉承“温馨、舒适、家一般的感觉”的服务理念，我们的员工乐于聆听宾客的需求，并且积极给予满足！热忱欢迎您再次光临！
by A verified traveler
Posted 12 Nov 2019
大変良かったです。フロントのスタッフは日本語対応でき、こちらの要望にも対応してくれました。また次回も泊まりたいと思います。
Comment from Hotel Management
22 Nov 2019 by Katy, Hotel Management
尊敬するお客様,当ホテルにご好評をいただいてありがとうございます。またお越しくださいませ。
