Ratings based on 148 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
The breakfast was great. The stuff and management were great, solving problems with efficiency and courtesy. Overall, I would go back again if I were in Suzhou again.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Sep 2024
Nice lake view, the room is clean, the bed is so big, room service is good.
by A verified traveler
Posted 7 Jan 2020 on Hotels
the lake view is amazing, breakfast is fabulous with lots of choice
by A verified traveler from SF
Posted 30 Nov 2019
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
by A verified traveler
Posted 15 Nov 2019
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
by A verified traveler
A wonderful stay.
Posted 24 Oct 2019 on HotelsGreat location. With impressive lake view, convenient location to convention center & easy access to tourist sights.
Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
by A verified traveler
Posted 19 Oct 2019
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
by A verified traveler
Posted 9 Oct 2019 on Hotels
by A verified traveler
Posted 25 Sep 2019 on Hotels
Nice, polite and professional service staff, rooms are comfort with great lake view.
