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Hotel Soul Suzhou

4.0 star property
Boutique hotel with free parking connected to a shopping center in Suzhou

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Photo gallery for Hotel Soul Suzhou

Free minibar items, in-room safe, individually decorated, desk
Free minibar items, in-room safe, individually decorated, desk
Terrace/patio
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Fashion King or Twin Room

Free minibar items, in-room safe, individually decorated, desk

Fashion King or Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Separate bathtub and shower
Deep soaking bathtub
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Free minibar items, in-room safe, individually decorated, desk

Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Room

Free minibar items, in-room safe, individually decorated, desk

Premier Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu, 215005

What's nearby

  • Pingjiang Road - 17 min walk - 1.5 km
  • Suzhou Museum - 17 min walk - 1.5 km
  • Humble Administrator's Garden - 2 min drive - 1.8 km
  • Shantang Street - 3 min drive - 2.4 km
  • Jinji Lake - 9 min drive - 6.6 km

Getting around

  • Suzhou Railway Station - 4 min drive
  • Chayuanchang Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 87 min drive

Restaurants

  • ‪肯德基 - ‬3 min walk
  • ‪天语雅阁 - ‬1 min walk
  • ‪川福骨头煲 - ‬1 min walk
  • ‪苏州如家新观前店 - ‬1 min walk
  • ‪恋恋风尘 - ‬2 min walk

About this property

Hotel Soul Suzhou

Upscale boutique hotel near Pingjiang Road
Located close to Lion Grove Garden and Suzhou Museum, Hotel Soul Suzhou provides a terrace, a coffee shop/cafe, and a garden. The on-site Fusion cuisine restaurant, Brasserie 101, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A vending machine, an elevator, and a banquet hall
Room features
All 220 individually decorated rooms have perks such as air conditioning, in addition to amenities like free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 68 to 68 for adults and CNY 34 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar Soul
  • Brasserie 101

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 1 2024 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 to 68 for adults, and CNY 34 to 68 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Soul
Hotel Soul Suzhou
Soul Hotel
Soul Hotel Suzhou
Soul Suzhou
Soul Suzhou Hotel
Suzhou Hotel Soul
Suzhou Soul Hotel
Hotel Soul Suzhou Hotel
Hotel Soul Suzhou Suzhou
Hotel Soul Suzhou Hotel Suzhou

Frequently asked questions

Is Hotel Soul Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Soul Suzhou?

Self parking is free at this property.

What time is check-in at Hotel Soul Suzhou?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Soul Suzhou?

Check-out is at noon.

Does Hotel Soul Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1100 per vehicle applies.

Where is Hotel Soul Suzhou located?

Located in Suzhou Old Town, this boutique hotel is within 1 mi (2 km) of Pingjiang Road, Lion Grove Garden, and Suzhou Museum. Humble Administrator's Garden and Shantang Street are also within 2 mi (3 km). Chayuanchang Station is 7 minutes by foot and Lindun Lu Station is 13 minutes.

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Hotel Soul Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 588 reviews
Rating 8 - Good. 243 out of 588 reviews
Rating 6 - Okay. 51 out of 588 reviews
Rating 4 - Poor. 14 out of 588 reviews
Rating 2 - Terrible. 2 out of 588 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two nights stay in this hotel. the location is great, short walks to food, shopping , café and subway station. even though it is close to some very busy and crowded streets, my room is nice and quiet . stuff are very friendly. definitely will stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel inside, the main issue is finding it as the map provided shows another property so we wandered 15 mins before finding the place! but inside the rooms are clean and the hotel has quite a modern funky style.
Stayed 1 night in Nov 2023

10/10 Excellent

chen-i

Stayed 6 nights in Nov 2024

8/10 Good

Jihong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Property conditions & facilities, room comfort

快適でした。

繁華街近くの立地、施設は古いと思われるが、快適に過ごせました。
Stayed 1 night in Jul 2024

8/10 Good

Kar Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店位置優勝。鄰近觀前街。超級方便遊玩

Stayed 2 nights in Mar 2024

8/10 Good

YAN SHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances.
Stayed 4 nights in Mar 2024

8/10 Good

Anders

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

xing

Stayed 2 nights in Feb 2024

6/10 Okay

Saki

Disliked: Cleanliness
良かった点 ・駅が近い ・近隣がショッピングエリアで夜でも明るい ・近隣の飲食店が充実している ・朝食が良かった(洋食・中華が中心) ・ペットボトルの水がもらえる 悪かった点 ・ベッドの衛生面が心配だった ・浴室が寒かった ・商店街と反対の通りは暗かった
Stayed 1 night in Dec 2023

10/10 Excellent

YING

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗でした
Stayed 1 night in Oct 2023

6/10 Okay

Peijun

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

MUI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

MING-NING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

YungMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前より朝飯のバイキングの種類が少なくなったように感じます。でも価格とロケーションを考えるとコスパは最高です。
Stayed 5 nights in Dec 2019

10/10 Excellent

Kim Ngoc

Stayed 2 nights in Dec 2019

10/10 Excellent

JIAQIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很方便乾淨！推薦高CP值的選擇

這次住行政房，居然有免治馬桶，太棒了，早餐可以，該有的都有，飯店走出來就是觀前街商圈，吃喝逛街很方便，唯一缺點就是自駕進市區會比較堵，但是不礙事 早點出門亦可！會再選擇。
Stayed 3 nights in Dec 2019

8/10 Good

tohtoh, Singapore

Liked: Cleanliness, property conditions & facilities
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
服務人員態度很好也很專業
Stayed 3 nights in Nov 2019

8/10 Good

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.
Stayed 1 night in Nov 2019