Ratings based on 67 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2019
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Comment from Hotel Management
21 Nov 2019 by Lin Qian-Assistant MarCom manager, Hotel Management
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.
by A verified traveler
Posted 31 Oct 2019 on Hotels
Comment from Hotel Management
3 Nov 2019 by Lin Qian-Assistant MarCom manager, Hotel Management
Dear Guest, The warmest greetings from Four Points by Sheraton Taicang . Thank you for choosing our hotel.Your kindly trust and support is the great encourage for us.Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.
by A verified traveler
Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
12 Sep 2019 by Jannet-ADOSM, Hotel Management
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.
by A verified traveler
Posted 17 Jan 2019
Good location, relatively free of city traffic.....
Comment from Hotel Management
31 Jan 2019 by SZVFP, Hotel Management
Dear Guest,
Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition.
Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
by A verified traveler
Posted 31 Jan 2018 on Hotels
good
Comment from Hotel Management
19 Nov 2018 by Jane, Hotel Management
Dear Guest,
Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition , we will continuously strengthen our staff service skill training to provide better service for our guests.
Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.
by A verified traveler
Posted 30 Oct 2017 on Hotels
Comment from Hotel Management
10 Sep 2019 by Jannet Zhou-ADOSM, Hotel Management
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.
by A verified traveler
Posted 5 Dec 2016 on Hotels
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.
Comment from Hotel Management
10 Sep 2019 by Jannet Zhou-ADOSM, Hotel Management
Dear guest, the warmest greetings from FP by Sheraton Taicang. Sorry for late to reply your comments. We summarized all the guests' comments and has been improved. We are looking forward you will choosing our hotel for your next travel, and we will arrange the room according to your requirements. Looking forward and welcome you presence again.
by David from Dongguan
Posted 28 Aug 2016 on Hotels
Very good
Comment from Hotel Management
10 Sep 2019 by Jannet Zhou-ADOSM, Hotel Management
Dear guest, the warmest greetings from FP by Sheraton Taicang. Thank you so much to choosing stay with us. Your great trust and support is the best encourage for us. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.
by Naeun
Posted 1 Apr 2016 on Hotels
Comment from Hotel Management
10 Sep 2019 by Jannet Zhou-ADOSM, Hotel Management
Dear guest, the warmest greetings from FP by Sheraton Taicang. sorry for so late to reply your comments. Even you never leave the detail comment for your stay experience. but we knew that we had something were not done will. We have already training the hotels staffs for the service mind. We are looking forward and welcome you presence again to see our change.
by RICK from avon lake, ohio
4 points
Posted 9 Nov 2015 on HotelsIt was great & relaxing
Comment from Hotel Management
10 Sep 2019 by Jannet Zhou-ADOSM, Hotel Management
Dear guest, the belated warmest greetings from FP by Sheraton Taicang. Thank you so much for choosing stay with us. Your praise is the best encourage for us. we are looking forward and welcome presence again
