Ratings based on 72 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024 on Wotif
Comment from Hotel Management
2 Jan 2025 by null, Hotel Management
Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Regards!General ManagerEdison Shao
by A verified traveler
Posted 8 Apr 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Annabella Gu, Hotel Management
尊敬的宾客您好：感谢您入住苏州福朋喜来登酒店，很高兴看到您对酒店各方面都较为满意，您的喜爱和支持让我们备受鼓舞。衷心期待您能再次光临苏州福朋喜来登酒店！
by A verified traveler
Posted 26 Oct 2019 on Hotels
Comment from Hotel Management
2 Jan 2025 by null, Hotel Management
Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Regards!General ManagerEdison Shao
by A verified traveler
Pleasant stay.
Posted 28 Sep 2019 on HotelsPleasant stay.
Comment from Hotel Management
29 Sep 2019 by Fenna Fei, Hotel Management
Dear guest,
Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.
Regards!
by A verified traveler
Posted 30 Jul 2019
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Comment from Hotel Management
1 Aug 2019 by Fenna, Hotel Management
Dear guest: Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
by A verified traveler
Posted 23 Jul 2019
good parking, quiet, good staff at receiption, walking around is a nice experience.
Comment from Hotel Management
1 Aug 2019 by Fenna, Hotel Management
Dear guest: Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
by A verified traveler
Posted 25 Apr 2019 on Hotels
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Comment from Hotel Management
8 May 2019 by Fenna Fei, Hotel Management
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return
by A verified traveler
Posted 28 Mar 2019 on Hotels
Comment from Hotel Management
29 Mar 2019 by Fenna Fei, Hotel Management
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
by A verified traveler from New York City
Posted 19 Mar 2019
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Comment from Hotel Management
29 Mar 2019 by Fenna Fei, Hotel Management
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
by A verified traveler from Aiken, South Carolina
Posted 10 Mar 2019
Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Comment from Hotel Management
29 Mar 2019 by Fenna Fei, Hotel Management
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
