Ratings based on 167 Verified Reviews

3.9 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by malu, Hotel Management
Helloଘ(੭'ᵕ') ੭I'll come back with a good environment next time.Thank you.
4 out of 5
by A verified traveler from Arnold

Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by malu, Hotel Management
Helloଘ(੭'ᵕ') ੭For families, lovers, and business travelers at Suwon StationThis is Suwon, the official one-star family hotel Maru Hotel.Thank you for your precious review. I'll come back with a good environment next time.Thank you.
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by 마루호텔, Hotel Management
Helloଘ(੭'ᵕ') ੭For families, lovers, and business travelers at Suwon StationThis is Suwon, the official one-star family hotel Maru Hotel.Thank you for your precious review. Thank you for the nice words I'll come back with a good environment next time.Thank you.
3 out of 5
by A verified traveler

Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by 마루호텔, Hotel Management
반갑습니다 고객님 저희호텔을 이용해주셔서 감사드립니다.소중한후기 감사드리며다음에도 좋은여행을 위해 노력하는호텔마루가 되겠습니다 감사합니다
4 out of 5
by A verified traveler

Posted 11 Jul 2024
The room itself was pretty good. The public areas of the hotel could use some love. Very easy to walk to a great shopping and food street. Easy to catch a cab to tourist spots around the city. Short walk to the train/subway.
Comment from Hotel Management
12 Jul 2024 by 마루호텔, Hotel Management
Nice to meet you, customerThank you for your precious review.Thank you for using our hotelI will work hard for a better trip next timeI'll be the hotel floorThank you.
5 out of 5
by A verified traveler

Small but still nice

Posted 2 Jun 2024 on Hotels
The room was a little smaller than I it looked online, but honestly that’s been my experience with every Korean hotel I’ve stayed at. The room was clean and comfortable. I wish they would give you more hangers though.
Comment from Hotel Management
2 Jun 2024 by malu, Hotel Management
thank you for visiting our hotel. we will always welcome you with cleanliness and good service. hope to see you again. have a nice day : )
4 out of 5
by A verified traveler from Mission

Posted 29 May 2024
Comment from Hotel Management
2 Jun 2024 by malu, Hotel Management
thank you for visiting our hotel. It was great to have you here. hope to see you again :)
4 out of 5
by A verified traveler

Posted 7 May 2024
The two buildings made it confusing. Also, the entrance door button needs to be fixed so that it works every single time.
Comment from Hotel Management
8 May 2024 by malu, Hotel Management
thank you for visiting our hotel. We will try to pay more attention to cleanliness and provide better service by referring to what you said. Thank you.
5 out of 5
by A verified traveler

Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
29 Apr 2024 by 마루호텔, Hotel Management
반갑습니다 고객님 소중한후기 감사드립니다.앞으로도 더 좋은 서비스를 위해 노력하는 호텔마루가 되겠습니다 감사합니다.
5 out of 5
by A verified traveler

Posted 26 Apr 2024 on Hotels
Room was clean. Staffs were helpful. Location was great.
Comment from Hotel Management
26 Apr 2024 by malu, Hotel Management
thank you for visiting our hotel. we will always welcome you with cleanliness and good service. hope to see you again. have a nice day : )