Ratings based on 34 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Amazing ryoken
5 out of 5
by A verified traveler

Posted 7 Jan 2024
When it comes to high class Japanese amenities, there is a sliding scale of quality, with the nearby sister hotel Shinyu just one step below Sui Suwako. This place is excellent, and I mean it. It might even be too fancy for your tastes if waiting for someone to retrieve your shoes before you go out makes you anxious. But if you're looking to relax and have a table side dinner and breakfast prepared for you, and if you like spacious rooms and private onsen, you will enjoy staying here. This is the pinnacle of Japanese comfort and accommodation in Kamisuwa. Oh, and when you're leaving? They'll even provide a free car to take you to the station.
5 out of 5
by A verified traveler

Posted 27 Nov 2023
The perfect Ryokan! I will return!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Outstanding hotel and views

Posted 7 Mar 2020 on Hotels
Loved this hotel. The attentiveness of the staff, the food, and the VIEW were so worth it! The lovely bath indoors was great and the staff really made this experience memorable for me. I would love to come back to this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2025
5 out of 5
by A verified traveler

Posted 18 Nov 2024
部屋が広く食事も大変美味しくとても快適でした。
4 out of 5
by A verified traveler

Posted 24 Aug 2024
静かでゆっくり過ごすことが出来ました。 スタッフのサービスにもとても満足です。
5 out of 5
by A verified traveler

Posted 28 Feb 2024
料理がとても美味しい 部屋がとても綺麗で快適 スタッフがとても親切丁寧