Kamisuwa Onsen Hotel Shinyu (Suwa) Hotel Review

5 out of 5

by A verified traveler

Posted 11 Nov 2024

Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024

5 out of 5

by A verified traveler

Posted 20 Sep 2024

We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.

5 out of 5

by A verified traveler

Posted 17 Sep 2024

The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.

5 out of 5

by A verified traveler

Posted 8 Sep 2024

This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it

5 out of 5

by A verified traveler

Retreat to calm you down

Posted 30 May 2024 on Hotels

The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.

5 out of 5

by A verified traveler

Extraordinary

Posted 12 Nov 2023 on Hotels

Satisfying in every way. Staff extraordinary.

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 9 Nov 2023 on Hotels

5 out of 5

by A verified traveler

Magical place for Your Name fans

Posted 21 Sep 2023 on Hotels

This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.