Ratings based on 109 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Good
by A verified traveler
Posted 12 Oct 2024
Service was ok. Staff were friendly. Kitchen staff walking through the kitchen smoking (not good) and also cats running around the property. (in the kitchen too).
by A verified traveler
Posted 29 Sep 2024
My first room’s AC wouldn’t turn on. When the receptionist tried turning the switch on/off the switch fell apart. I was told she’d change my room. I was given two options - one sea-view room with a noisy AC or a silent AC with concrete buildings as view. I chose to bear the noisy AC which I think hadn’t been serviced in years because it started blowing/leaking water when I turned turbo on.
Overall, I had an average time at James Cook Hotel because I was only in Suva for one night to attend a workshop. The major disappointments were that the hotels restaurant closed early ( 9pm?) and nearby restaurants closed at 9, or 10 pm which I am not accustomed to. The other disappointment was the buffet breakfast with limited things of my preference to eat.
Definitely an average place to stay if you only have one night to spend.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 10 Aug 2024
They had no television during the Olympics so I had to leave That's the only reason I love the place other than that and Sarah and the bartender at check in was wonderful I don't like that you can't bring your own booze policy and all their stupid rules that you wouldn't know about until you got in your room and read the book if I get charged for anything extra we got a problem.
by A verified traveler
Posted 6 Aug 2024
Staff seemed uninterested in service. Just messing with their phones and talking to each other.
by A verified traveler
Posted 28 Jul 2024
Not a bad place for
The price
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 15 Jul 2024
Very clean. Big bed. Outstanding view!
by A verified traveler
Posted 17 Jun 2024
Staffs were very friendly.
