Ratings based on 383 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The room could have been cleaned a little better.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Justin, We appreciate your feedback and will share it with our housekeeping team for future improvements. Your comments are valuable to us in maintaining high standards of cleanliness for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 13 Nov 2024
Their are cockroaches in the rooms
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Kacee, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 10 Nov 2024
Awful
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Pamela, We're sorry to hear that your experience with us was not up to your expectations. Your feedback is valuable to us and we will share it with our team for improvements. Please contact our management team directly to discuss your concerns further.
by A verified traveler
Posted 10 Nov 2024
Hairs everywhere
Spit on the walls
Cigarette burns in the blankets
Flue in the room
Unbelievably unclean I can’t believe it was offered to the public
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Robert, We're sorry to hear about your experience. Our team takes cleanliness very seriously and any discrepancies are addressed promptly. Your feedback is valuable for us to improve our services.
by A verified traveler
Posted 9 Nov 2024
It was inexpensive,
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello James,We're glad to hear you found our hotel affordable. Thank you for staying with us. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Thomas,We're thrilled to hear you had a wonderful stay with us! Your comfort and happiness are our top priorities, and we're delighted to know we met your expectations. Please don't hesitate to visit us again soon for another exceptional experience.
by A verified traveler
Posted 2 Nov 2024
Bed was kinda stiff.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Kenneth, We appreciate your feedback on the comfort of the bed and will share it with our team for future improvements. Thank you for staying with us, and we hope to welcome you back for a better experience next time.
by A verified traveler
Posted 1 Nov 2024
Waited an hour to get my key no one was at the front desk. The bathroom had no running water. Tried changing the rooms there was no staff at the front desk. I literally left 30 mins after I arrived. Trash hotel don’t go there it’s a scam
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello walid,We apologize for the inconvenience you experienced during your stay. Our team strives to provide prompt service to all guests, and we regret that this was not your experience. We take your feedback seriously and will address it with the appropriate departments to ensure improvements are made. Thank you for bringing this to our attention.
by A verified traveler
Posted 28 Oct 2024
The property is ongoing a rehab!!?? I think red roof in has just been implemented. Definitely needs lots of work.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Rochelle,We appreciate your feedback and apologize for any inconvenience. Your comments will be shared with our team for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler from Lebanon
Posted 26 Oct 2024
Plain and bare which is to be expected from the price.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Bruce, We appreciate your feedback on our hotel rates. Your comments will be shared with our team for future improvements. Thank you for choosing to stay with us.
