Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
👍
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the great rating! We're pleased to hear that you had a positive experience. Your feedback is valuable, and we look forward to welcoming you back for an even better stay.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
Friendly staff
Good location
Food was good
Clean n quiet
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you found our staff friendly, enjoyed our location, and appreciated the cleanliness and quietness of the hotel. It’s wonderful to know you had a good dining experience as well. We look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We appreciate your feedback and are glad you had a positive experience with us. If there's anything specific you think we could improve upon for your next stay, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Loved everything! The staff was super nice! Rooms were so comfy, warm and inviting! Everything has been remodeled, can't wait to come back and stay again and again!
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5/5 review! We're thrilled to hear that you loved everything about your stay, from our friendly staff to the comfy, remodeled rooms. Your kind words motivate us to continue providing excellent service. We can't wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Newly remodeled from top to bottom. Rooms very comfortable and quiet. Parking is plentiful and easy which is a plus for these gold towns. Walking distance to downtown though there aren’t always sidewalks.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful 5/5 review! We're delighted to hear you enjoyed our newly remodeled rooms and found them comfortable and quiet. It's great that you appreciated the easy parking and the convenient location. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
by A verified traveler from Hercules
Posted 14 Oct 2024
Good staff, clean, quiet.
Comfortable beds.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our staff good, the hotel clean, and the atmosphere quiet. It's wonderful that you enjoyed the comfortable beds during your stay. We appreciate your feedback and hope to welcome you back for another great experience soon!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Oct 2024
We booked a King Suite and upon arrival were given a Double Queen. When we told them that wasn’t what we had booked they said they had overbooked the hotel and had to switch us but we were never given a heads up. Other than this, everything in the room and amenities was great.
Comment from Hotel Management
12 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We're glad to hear that you enjoyed the room and amenities. However, we sincerely apologize for the mix-up with your booking and the inconvenience it caused. It's our priority to provide accurate accommodations, and we appreciate you bringing this to our attention. We'll work on improving our communication regarding room availability in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
Everything was great except the noise, the walls are paper thin and i could hear the romancing in the room above me. Told my kids it was a dog barking. The night light and sensor light in room kinda sucked. A little too bright for my taste.
Had an issue with payment. The charged my brother who also was a guest for my room eek. Trying to resolve that we have the same name
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We apologize for the noise issues and the inconvenience with the payment confusion. Your comments about the lighting will also be taken into account as we work to improve. We hope to resolve the payment issue swiftly and look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler from Midvale
Posted 3 Oct 2024
It’s a good hotel
Comment from Hotel Management
4 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your excellent 5 out of 5 rating! We're thrilled to hear you enjoyed your stay and found our hotel to be good. Your feedback is appreciated, and we look forward to welcoming you back for another great experience soon!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful 5-star review! We’re delighted to hear that you had a great experience during your stay. Your positive feedback inspires our team to continue providing excellent service. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
