Ratings based on 180 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Close to train station friendly staff
by A verified traveler
Room issues
Posted 6 Oct 2019 on HotelsWe were under the impressiom that we had booked two twin rooms but when we got there we were given two double rooms. The hotel couldn't fix this for us as they were fully booked for the rugby world cup. One of the boys had to sleep on the floor as he was not comfortable sharing a bed.
The staff were friendly enough but spoke very little English, but I wouldn't hold that against them considering this is Japan, this did however make explaining the room situation a bit harder.
Just be careful when booking a twin room.
Comment from Hotel Management
20 Nov 2019 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay at our hotel.
We are sincerely sorry for making you disappointed and causing inconvenience to you during your stay with us.
With regards to your rooms, we are sincerely sorry that you were assigned with two double rooms instead of two twin rooms as we had a system error.
We take in all our guests' comments and review seriously, and we will strive to improve based on your comments and reviews.
Once again, we are sincerely sorry for not being able to make you feel satisfied with our service and facilities during our stay, but as we try to improve, we hope that you will consider staying with us again.
Last but not least, please allow us to thank you for leaving us a valuable review for us.
by A verified traveler
Posted 19 Aug 2019
Comment from Hotel Management
20 Aug 2019 by OYO Customer Excellence Team, Hotel Management
Thanks for rating us positively, Glad to see that the services offered by us met your expectations, we’ll endeavor to keep it up. Regards, OYO Customer Excellence Team
by A verified traveler
Posted 7 Aug 2019
The luggage storage is very neat since check in isn't until 4pm. However, it's a convenient location with a lot of restaurants around within a 10 minute walk. The room however was kind of small and the hallways were a little dark.
Comment from Hotel Management
8 Aug 2019 by kelly, Hotel Management
Hi, Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :) Regards, Kelly
by A verified traveler
Posted 4 Jul 2019 on Hotels
Comment from Hotel Management
8 Aug 2019 by kelly, Hotel Management
Thank you so much for the wonderful rating, Hope to serve you soon with an even more happening stay. Regards, Kelly
by A verified traveler
Economical for families
Posted 7 May 2019 on HotelsSome stayers were noisy along the corridor specially at night. We stayed at no-smoking room but the room doesn't smell nice, though room was clean enough. No hairbrush or comb at all. Shampoo and conditioner mix.
by A verified traveler
Satisfactory for a place like shizuoka and the ic
Posted 10 Feb 2019 on HotelsStayed there for a night. The bed was really comfy. I just stayed for one night so I don't have any complaints regarding anything. It was clean and friendly staff. Five minutes walk from 7-11 and some other small izakayas. Calm and peaceful environment. The bed was really comfy but the room is small for more than 2 people. The bathroom is also small but satisfactory to me. The clothes hanger though wasn't good. It broke when I trying hang My coat. Definitely a good place for short stay.
by A verified traveler
Posted 25 Nov 2018
Comfortable, clean and cheap place to enjoy your night.
by A verified traveler from Tokyo
Posted 4 Nov 2018
Very close to the train station, Very close to the convenience store, quiet, safe, free wifi, quick check in.
by A verified traveler
Posted 28 Sep 2018 on Hotels
