Ratings based on 968 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Good location
Great breakfast
Comment from Hotel Management
20 Jan 2025 by Bikram, Hotel Management
Dear Allan,Thank you for your wonderful review! We're delighted to hear that you enjoyed our location and had a great breakfast experience. Your positive feedback means a lot to us.We look forward to welcoming you back soon!Best regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 16 Jan 2025
Found a cockroach and the room stinks due to less sunlight.
Comment from Hotel Management
17 Jan 2025 by Bikram, Hotel Management
Dear Alexander,Thank you for your feedback. We sincerely apologize for the unpleasant experience you had during your stay. Finding a cockroach in your room is unacceptable, and we are taking this matter very seriously. Our pest control team has been alerted to ensure this issue is addressed immediately.We also apologize for the lack of natural light in your room. We understand how important a fresh and comfortable environment is, and we will look into ways to improve this aspect of our accommodations.Your feedback is invaluable as we work to enhance our guest experience. We hope you will give us another chance to provide you with a better stay in the future.Best regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 15 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Bikram, Hotel Management
Dear Emma,Thank you for your wonderful review. We’re glad to hear you had a positive experience overall. Your feedback is important to us as we strive to continually improve our services. We hope to welcome you back in the future and provide an even better experience.Best regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 13 Jan 2025
Hotel was very convenient to shopping and transport, staff were very helpful and accommodating. Hotel itself is a bit dated however clean
Comment from Hotel Management
16 Jan 2025 by Bikram, Hotel Management
Dear Mavis,Thank you for sharing your feedback. We’re pleased to hear that you found our location convenient and that our staff were helpful and accommodating. We appreciate your positive comments about the cleanliness of the hotel.We also take note of your comment regarding the dated aspects of the hotel, and we are actively working on improvements to enhance our guests’ experience. We hope to have the opportunity to welcome you back soon and provide an even more enjoyable stay.Best regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Bikram, Hotel Management
Dear Myungrae,Thank you for feedback. We’re glad to hear you had a positive experience overall. Your feedback is important to us as we strive to continually improve our services. We hope to welcome you back in the future and provide an even better experience.Best regards,Bikram TamangFront Office Manager
by A verified traveler from San Diego
Posted 9 Jan 2025
Good hotel in great location
Comment from Hotel Management
9 Jan 2025 by Bikram, Hotel Management
Dear Joshua,Thank you for sharing your positive experience with us! We are delighted to hear that you found the location hotel great and overall enjoyed stay with us. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Bikram, Hotel Management
Dear Lorraine,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was comfortable, and enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 7 Jan 2025
Loved our stay here. Spacious room, comfy bed, buffet breakfast was great! An easy 20min walk to the SCG for the cricket. Would stay again.
Comment from Hotel Management
9 Jan 2025 by Bikram, Hotel Management
Dear Cathryn,Thank you for your wonderful feedback! We’re so glad to hear that you found our bed comfortable and room spacious. We’re also pleased that you enjoyed our buffet breakfast and found it great and we’re so glad to know that the location was an easy 20min walk to the Sydney Cricket Ground which added to your positive experienceThank you once again for your kind words!Warm regards,Bikram TamangFront Office ManagerBikram TamangFront Office Manager
by A verified traveler
Posted 4 Jan 2025
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Comment from Hotel Management
5 Jan 2025 by Bikram, Hotel Management
Dear Hannah,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was comfortable, and enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangFront Office Manager
by A verified traveler
Posted 4 Jan 2025
This is a decent hotel to stay in!
Comment from Hotel Management
5 Jan 2025 by Bikram, Hotel Management
Dear Marcus,Thank you for your feedback! We’re glad to hear that you found our hotel a decent place to stay. We strive to provide a comfortable and pleasant experience for all our guests.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,Bikram TamangFront Office Manager
