Luxury Hotels in Surmene, Trabzon

"Hotel has swimming pool, suna, steam room and Gym free to use for guests, I really enjoyed it and all such facilities were open from 7am to 10pm so plenty of time to relax and enjoy all of them. Breakfast was delicious and so many options available. What really impressed me that Hotel management has a programme for special needs people individual to work in different departments, for example there was a special need waiter serving the guests during breakfast time, he was very pleasant and taking pride in his work. Amenities such as cafe, shops and restaurants were on walking distance Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests Staff at reception and in restaurant were helpful "