Ratings based on 181 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
We greatly enjoyed the apartment. Thank you for your assistance.
Comment from Hotel Management
15 Jan 2025 by Tim, Hotel Management
Thank you Dario, appreciate the great review. Hopefully you can stay with us again soon.
by A verified traveler
Posted 21 Nov 2024
We had a great view, nice open and clean apartment. Really comfy and enjoyable stay.
Comment from Hotel Management
21 Nov 2024 by Casey , Hotel Management
Thank you for your kind review! We’re so glad to hear that you enjoyed the great view, spaciousness, and comfort of the apartment. We strive to provide our guests with an enjoyable stay, and it's wonderful to know we succeeded. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Nov 2024
Plenty of pools for kids to swim easy transport around gold coast tour guide down stairs was great help
Comment from Hotel Management
18 Nov 2024 by Casey , Hotel Management
Thank you appreciate the review. The kids love the resort pools, and it is certainly as central as you can get, with a tram stop basically at the door of the resort. Hopefully you can stay again soon.
by A verified traveler
Posted 10 Nov 2024
No block out blinds in the master bedroom, block out blinds in the second bedroom where too short so good for nothing. Biggest disappointment as kids where awake at 5.30am. Few things broken or need replacing, couch was dirty, kitchen lacking basics.
Comment from Hotel Management
10 Nov 2024 by Casey , Hotel Management
Sorry to hear about your issues with the blinds. Wish you had of contacted us while in house.
by A verified traveler
Posted 22 Oct 2024
The swimming area and hotel amenities were amazing. Never a long wait at lifts. Actual rooms were great sizes, very clean and also located right on top of Coles
Comment from Hotel Management
23 Oct 2024 by Casey, Hotel Management
Thank you Tanya, we are so happy you had a great stay.
by A verified traveler
Posted 18 Oct 2024 on Wotif
Great location, family friendly pool.
Comment from Hotel Management
23 Oct 2024 by Casey, Hotel Management
Thanks Craig, hopefully you can stay again soon.
by A verified traveler
Posted 10 Oct 2024
Amazing property with spectacular ocean views. Pleny of space to sleep 5 comfortably. Very central
Comment from Hotel Management
23 Oct 2024 by Casey, Hotel Management
Thank you Grant, glad you had a great stay.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Casey, Hotel Management
Thanks Caroline.
by A verified traveler
Posted 3 Oct 2024 on Lastminute
The apartment was stunning with plenty of room for our family of 4. Loved having two bathrooms and the view from the balcony was gorgeous.
Comment from Hotel Management
7 Oct 2024 by Casey, Hotel Management
Thank you for your lovely review! We’re so glad to hear that you and your family enjoyed the spacious apartment and found the views from the balcony gorgeous. It’s great to know that the two bathrooms made your stay even more comfortable. We hope to welcome you back for another wonderful stay!
by A verified traveler
Posted 25 Sep 2024 on Wotif
Furnishings were good. Views were stunning. Oven tray unusable, 1 pot had no lid, 1 pot dented so could not use lid. frying pan inadequate for family cooking. Cooking utensils, cutlery and crockery were fine. Not happy, found cockroaches!! 😠
Comment from Hotel Management
27 Sep 2024 by Casey, Hotel Management
Thank you for your feedback. We're glad to hear you enjoyed the furnishings and stunning views. However, I sincerely apologize for the issues you encountered with the kitchenware and the cleanliness concerns. This is not the standard we strive for, and we will address these matters with our team immediately.We appreciate your input, as it helps us improve our services for future guests. If there's anything further we can do to assist you, please feel free to reach out.
