Ratings based on 321 Verified Reviews

4.1 out of 5
89% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Great location, great facilities very friendly fly and helpful customer service.
Comment from Hotel Management
19 Nov 2024 by Kevin, Hotel Management
Dear Ian, Thank you for the lovely review, and the warm comments regarding location, facilities, and service!I do hope to welcome you back in the future. Warm Regards, Kevin
4 out of 5
by A verified traveler

Posted 2 Jul 2024
Great location, easy walk into city center with young kids, 10 minute walk. Beach across the road, had amazing views all around, 4 different balconies that see the ocean, city and mountains, spoilt for choice. The apartment was nice, but needs a little tlc in the cleaning department, get this right and would be perfect. Facilities where fantastic indoor and outdoor pools kids had a ball. Kevin was fantastic waited for us to arrive late at night to greet us and show us our room. Looking forward to staying again.
Comment from Hotel Management
3 Jul 2024 by Kevin, Hotel Management
Hi Peter, Thank you for the lovely informative review. Our property has so many good qualities, and it was a pleasure to assist with your late arrival. Look forward to your return stay already. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 2 Jul 2024 on Hotels
Loved our stay at Long Beach. Loved it so much stayed there twice! The views are to die for, day or night, can't decide which is best!! We went for the Elvis show at Hota which was only a short distance away- less than $20 in a taxi. Cavill Ave is just a short walk too. Kevin, the resident manager is a top notch bloke with always a ready smile and there to help when he can. Highly recommend.
Comment from Hotel Management
3 Jul 2024 by Kevin, Hotel Management
Hi Anne, It's so nice to see my guests enjoy their time here, and if I can help in any way I will. Pleasure chatting daily, and keep us in mind for next time. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
3 Jul 2024 by Kevin, Hotel Management
Hi Greg, Thank you for the great review!Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great location, close to the beach and surfers paradise
Comment from Hotel Management
3 Jul 2024 by Kevin, Hotel Management
Hi Joshua, Glad to hear you appreciated the location with a 5 star review! Look forward to welcoming you back. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 27 May 2024 on Wotif
Comment from Hotel Management
29 May 2024 by Kevin, Hotel Management
Hi Gregory, Thank you for the perfect score, and I look forward to welcoming you back. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 19 May 2024
Really nice place to stay with full cooking facilities, we made most of our own meals. Amazing views of the beach
Comment from Hotel Management
29 May 2024 by Kevin, Hotel Management
Hi Liam, Glad to see you enjoyed the facilities and the views in the rooms. Pleasure having you stay. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 6 May 2024
The most amazing ocean views. Spacious and very well equipped apartment. Fabulous pool areas. Kevin, the General Manager, was welcoming and informative, with great local dining tips. Loved the visiting rosellas, they were so cool. Easy parking, relaxing and secure
Comment from Hotel Management
29 May 2024 by Kevin, Hotel Management
Hi Rosalie, Thank you for the great score, and informative review! The visiting rosellas are a special treat and I'm glad you got to experience them. Thank you for the kind words and just glad I was able to assist. Warm Regards, Kevin
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Kevin, Hotel Management
Hi Hassan, Thank you for your positive review. Look forward to welcoming you back in the future. Warm Regards, Kevin
5 out of 5
by A verified traveler

Posted 14 Apr 2024 on Wotif
Comment from Hotel Management
30 Apr 2024 by Kevin, Hotel Management
Hi Carolyn, Thank you for the perfect review! Look forward to welcoming you back in the future. Warm Regards, Kevin