Ratings based on 89 Verified Reviews

3.7 out of 5
73% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Central and classy with friendly staff.

Posted 22 May 2023 on Hotels
The doorman was most helpfull. Language was a bit of a barrier at reception. We had the kindest, most friendly waitress in the Resstaurant. Evening meals were very tasty and acompanied by beautifull piano and vocals. The pool was super clean. The room was quite spacious and we were happy with what we recieved. Good value for money.
5 out of 5
by A verified traveler

Nice hotel, friendly staff. Very helpful

Posted 16 Dec 2021 on Hotels
2 out of 5
by A verified traveler

Not great

Posted 4 Jan 2020 on Hotels
The decor and cleanliness wasn't great. The staff where friendly enough but the bed was old and hard and kinda itchy.....worrying?! Everything we left out got covered in ants and we where on the 6th floor!? The pool was clean and a good size and depth. The restaurant however was awful - my partner has a food allergy that we couldn't get across even with it written in the correct language. She had to send the meal back three times and it resulted in her walking out. Really unimpressed....one of the worst stays we had unfortunately.
Comment from Hotel Management
10 Jan 2020 by JIin, Hotel Management
Thank you.We hope you will come back again.
4 out of 5
by A verified traveler from Malaysia

Posted 18 Dec 2019
Friendly and caring staffs.Massage spa was good.Can arrange driver and boatman for private tour (Mr Adul was polite and trustworthy, boatman was also good).Breakfast buffet was adequate and nasi ulam was unique for me.Good central location on Tapi river.Overall a good stay.Thank you for good hospitality.Could improve further if hotel could provide safe and iron in the room.
Comment from Hotel Management
21 Dec 2019 by Jin, Hotel Management
Thank you.We hope you will come back again.
5 out of 5
by A verified traveler

Great riverside terrace

Posted 10 Nov 2019 on Hotels
Very nice hotel with a long history and a comforting feeling that the personnel are a big happy family who are happy to work there. I stayed for 4 nights in a very nice room and enjoyed the local cuisine on several occasions.
Comment from Hotel Management
21 Nov 2019 by JIN, Hotel Management
Dear Martin Thank you very much we hope you coming soon again. Best Regards, Jintana Rsvn.
4 out of 5
by A verified traveler

misunderstanding on breakfast

Posted 12 Sep 2019 on Hotels
at Hotel.com stay breakfast for 2 persons at the price I paid, regardless whether I mention 1 person in booking but when I was there, I ask for 2nd person breakfast, they said cannot. Please do not put breakfast for 2 persons at the higher price.
4 out of 5
by A verified traveler

Quit Ok

Posted 13 Jun 2019 on Hotels
Provide good service and overall ok
Comment from Hotel Management
27 Nov 2019 by Jin, Hotel Management
Thank tou very much.We hope you will come back again.
4 out of 5
by A verified traveler from hoddesdon

Thank you hope to see you again

Posted 4 Dec 2018 on Hotels
I have stayed before rooms are clean plenty of hot water air con 10/10 they just need to spruce up the bathrooms. Staff fantastic live music fantastic. I would stay again loads to do in the area.
4 out of 5
by A verified traveler

Shep

Posted 30 Sep 2018 on Hotels
A little dated, but none the worse for that.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2018 on Hotels