Ratings based on 199 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
We have been to this hotel a few times before and always have been happy with everything aspect of this hotel
by A verified traveler
Posted 20 Nov 2024
Wonderful friendly staff 👏 hotel facilities absolutely wonderful 😀 and buffett breakfast 😋 really good lots to choose from
Comment from Hotel Management
21 Nov 2024 by Area Director & General Manager, Hotel Management
Dear Shirin, We are delighted we exceeded your expectations for an outstanding visit to the Surat Marriott Hotel. We thank you for highlighting our vast and delicious breakfast offerings, attentive staff, and amenities. We will enjoy sharing your compliments with our team. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Sincerely,Amit MehtaArea Director & General Manager
by A verified traveler
Posted 4 Oct 2024
Food, bed comforts
Comment from Hotel Management
4 Oct 2024 by Area Director & General Manager, Hotel Management
Dear Raj, It is gratifying to know you rested well on our comfortable beds and that you savored our delectable food. We loved having you at the Surat Marriott Hotel, and we hope to welcome you back soon. Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Posted 3 Oct 2024
My recent stay was wonderful. The hotel is located close to the river and central for any business traveler. Its clean & staff are very courteous.
Comment from Hotel Management
4 Oct 2024 by Area Director & General Manager, Hotel Management
Dear Rajesh, The genuine care and comfort of our guests is our highest mission; therefore, we are thrilled to read your generous remarks about our well-maintained property and dedicated associates. Whether you are here for leisure or in town for business, our location on the banks of the picturesque Tapti River, along with our proximity to the industrial hub and downtown, offers something for everyone. It is great to know that, just like all other guests, you also found it convenient. Thank you for your gracious review of the Surat Marriott Hotel, and we look forward to being of your service again whenever your travels bring you back to our area. Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Posted 27 Sep 2024
Over all it’s good
Comment from Hotel Management
28 Sep 2024 by Area Director & General Manager, Hotel Management
Dear Samareen, It was a pleasure receiving your fantastic rating for the Surat Marriott Hotel. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Area Director & General Manager, Hotel Management
Dear Niraj, We are thrilled you had an excellent experience at the Surat Marriott Hotel, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Posted 28 Jul 2024
It was a good property
by A verified traveler from Ahmedabad
Posted 24 Jul 2024
Stay way good
Comment from Hotel Management
25 Jul 2024 by Area Director & General Manager, Hotel Management
Dear Mayank, We are glad you had such a positive experience during your time at the Surat Marriott Hotel, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Area Director & General Manager, Hotel Management
Dear Madhusudan, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Surat Marriott Hotel, and we look forward to welcoming you back soon.Sincerely,Amit Mehta,Area Director & General Manager
by A verified traveler
Excellent
Posted 19 Apr 2024 on HotelsExcellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door.
The door wouldn’t close so after shower all the water is on the floor is wet .
Comment from Hotel Management
20 Apr 2024 by Area Director & General Manager, Hotel Management
Dear Shoaib, Thank you for being our guest at the Surat Marriott Hotel. We enjoyed reading your review and learning about the highlights of your visit. We appreciate your comments about our ideal location and thoughtful associates, but it is disappointing to hear about the specific concern you had with the shower door. This will be shared with our team to make sure it is looked into as we are always striving to enhance our guest experience. It was a pleasure to have you as our guest, and we look forward to seeing you again soon.Sincerely,Amit Mehta,Area Director & General Manager
