Ratings based on 48 Verified Reviews

3.3 out of 5
81% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023 on Hotels
4 out of 5
by A verified traveler

Posted 16 Jan 2023 on Hotels
During shower, brown water came out
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2021
1 out of 5
by A verified traveler

Posted 18 Oct 2021
Before booking PCR/Covid test requirements were not communicated led to us not staying there and not getting refund for the room back!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2021 on Hotels
3 out of 5
by A verified traveler

Posted 21 Sep 2020 on Hotels
Comment from Hotel Management
1 Oct 2020 by Orange Megastructure LLP, Hotel Management
Dear Guest, Namaste!!. Thank you for choosing to stay with us during your visit to Surat and for sharing your views about the hotel. We look forward to your next visit & wish to providing with our high standard of quality service.
4 out of 5
by A verified traveler from UK

Posted 13 Feb 2020
ideally suited location. good room service, unfortunately there a wedding taking place so the hotel was a bit noisy.
Comment from Hotel Management
13 Mar 2021 by Orange Megastructure LLP (Hotel Manager), Hotel Management
Dear Guest, Namaste!! It was indeed a pleasure to have you with us. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.
5 out of 5
by A verified traveler

Good stay

Posted 2 Jan 2020 on Hotels
overall the stay was excellent, except that the items in the washroom were not replenished the next day... had complained about the same to the duty manager. through it was room for two people, some of the items provided was only when the room is for single occupancy.. did not expect the same from such category hotel and when you are paying quite high price for the same
Comment from Hotel Management
13 Mar 2021 by Orange Megastructure LLP (Hotel Manager), Hotel Management
Dear Guest, Namaste !! Thank you for sparing time and posting your review of our hotel. I understand from your feedback that your stay with the hotel did not meet your expectation. We always strive to provide the best service to our guest such as yourself. It is our earnest objective to ensure that our guest takes home memorable experience, each time they stay with us. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We thank you once again for your feedback and look forward to welcoming you back. Regards, Orange Megastructure LLP (Hotel Manager)
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