Ratings based on 27 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
The staffs are very kind and polite, especially in front office Ms. Agnes.
Comment from Hotel Management
11 Nov 2024 by Swiss-Belhotel Solo, Hotel Management
Dear Mr Bambang, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one Best regards,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Swiss-Belhotel Solo, Hotel Management
Dear Mr/Mrs Perry,Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great oneBest regards,
by A verified traveler
Posted 11 Aug 2024
Highly recommended. We will be back here when we are in Solo. Thank you for your excellent service
Comment from Hotel Management
12 Aug 2024 by Swiss-Belhotel Solo, Hotel Management
Dear Mrs Reni,Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Swiss-Belhotel Solo, Hotel Management
Dear Mr Nathan,Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
by A verified traveler
Posted 10 Jun 2024
It was a family weekend gate away, we booked 4 rooms. One of them smells really bad ( cigarettes even though it was non smoking) when we walked in.
The staff was very helpful!! Over to change the room, and She even opened another rooms and have us check make sure we’re happy. She did agree that the room did smell. Thank you for taking the time to care for your guests! My daughter was impressed!
Comment from Hotel Management
11 Jun 2024 by Swiss-Belhotel Solo., Hotel Management
Dear Mr Giza, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
by A verified traveler
Posted 12 Nov 2023
Comment from Hotel Management
14 Nov 2023 by Swiss-Belhotel Solo, Hotel Management
Dear Mr Agung, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mr Thomas,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards, Swiss Belhotel Solo
by A verified traveler
Posted 30 Mar 2023
The loud air conditioning systems and sound insulation of the room are terrible in the hotel room (due to no carpet in the hotel room) and upstairs of my unit repeatedly drags the chair and runs and jumps all day long in the room.
Can't rest and sleep well during stay.
Comment from Hotel Management
31 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mr. KOK SENG,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
by A verified traveler
Posted 24 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mrs.Nelly,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
by A verified traveler
Posted 16 Dec 2022
Comment from Hotel Management
25 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mrs.Aline, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
