Ratings based on 12 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jakarta
Posted 17 Jan 2020
building and properties already old, cleanliness was not good either. but what i most disappointed was the service of the staff, i booked for package included pick up service but there's no confirmation at all an when I already arrived at station at midnight they said they can not pick up because its already very late, so what's the point they give this package right!!
and they said breakfast is 6-10 AM, but when I went to restaurant at 9 AM, the food almost gone and they didn't refilled it, even when I ask just for some fried egg, they couldn't get it!
by A verified traveler
Posted 28 Dec 2019 on Hotels
by A verified traveler
Posted 8 Jul 2019
Liked: Friendly staff. Early check-in. Good location (local bus direct to centre and to Balapan station). English-language channels on the TV. Breakfast included (although mostly Indonesian food).
Disliked: The standard room was quite small and had no kettle or fridge. There was also no "no smoking" option with the standard room.
by A verified traveler from Kuala Lumpur, my
Posted 19 Apr 2019
It's simple
Recommended
for Getaway With Friendsby A verified traveler
Posted 19 Feb 2018 on Hotels
Bathing room dirty and sh0wer taps needs replaces
by YAU WAI from The Hague
This hotel clearly needs an uplift
Posted 12 Nov 2015 on HotelsWe booked 2 nights at Hotel Asia.
We arrived quite late on the 1st night. The lift was old and have clear scratches. When we check into the room, the bed sheet have clear yellow stains. The room was really old. The bathroom have mould and leakage signs. Plus our window couldn't be closed as the ledge is missing. We ask for change of room as it gets really noisy because the rail train runs close to the hotel. But our request was turned down. Instead they use a wire to tie the windows together trying to fix the problem?!
Second night we upgrade to a larger room. Better condition but again cleanliness fails. The quilt have dirty 'like mud' and you can scratch them out. I asked for a change twice but got no response. Poor housekeeping response.
But to be honest, I found out there is only 1 gentleman servicing the entire hotel during that period! What a poor fella. The hotel management really needs to review the operation support and not overwork so few of their staff.
All in all, very bad experience for a seasoned traveller like myself.
by Raj
Posted 1 Aug 2015 on Hotels
by A verified traveler
Posted 29 Aug 2022
Properti kurang terawat
by A verified traveler
Middle to ba
Posted 11 Aug 2022 on HotelsBad Room,and dirty bath.. staff not not friendly
by A verified traveler
Posted 22 Oct 2018 on Hotels
