Ratings based on 6 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

excellent people and service

Posted 26 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by PrimeBiz Hotel Surabaya, Hotel Management
Warm greetings from PrimeBiz Hotel Surabaya!Thank you for the review that has been given.
5 out of 5
by A verified traveler

Posted 2 Aug 2019 on Hotels
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Comment from Hotel Management
6 Aug 2019 by Marcellina, Hotel Management
Dear Mr. Roger, Thanks for staying at PrimeBiz Hotel Surabaya. We are very glad to know you had a good experience with us. Hope we can welcome you again next time!
4 out of 5
by A verified traveler

Posted 10 Jul 2024
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
3 out of 5
by A verified traveler from saint leu

Posted 15 Aug 2022
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
5 out of 5
by A verified traveler

Posted 1 Dec 2018 on Hotels
価格が安いのに、十分綺麗だった。
Comment from Hotel Management
5 Dec 2018 by Marcellina, Hotel Management
Dear Mr./Mrs. Yoriko, Thank you for the review, we are glad that you had a good experience staying at PrimeBiz Hotel Surabaya. We are looking forward to welcome you back on your next stay at PrimeBiz Hotel Surabaya.
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