Ratings based on 17 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2019 on Ebookers
by A verified traveler
Posted 29 Dec 2018
Recommended
for Everyoneby A verified traveler from US
Best hotel,best food
Posted 25 Oct 2016
Location: It is near with every where
The hotel is very clean,the service is very good,the employee is very friendly..all the customers are mix (they have Chinese people,Indonesia people..
Recommended
for Everyoneby A verified traveler from Singapore
An exceptional hotel
Posted 3 Sep 2016
Pros: The courteousness of the hotel employees.
Cons: They need windows and ventilation for the rooms.
Location: There is a shopping mall a few blocks down the road called Tunjungan Plaza.
The hotel staff was very polite and helpful. They were always ready to provide assistance, especially when it comes to the bags and luggage. They also have a cafe outside the hotel lobby where guests can dine in. They serve breakfasts every morning for a few hours and there were various kinds food. Wi-fi was excellent, as we can connect to it even from our rooms. The room was clean and aesthetic. The shower was powerful which is good for a long day's shower. Heater was on point as well. On top of that, the housekeeping was top notch as well.
by Tia Claudia Ester from Indonesia
Posted 12 Feb 2016 on Hotels
Room was modest but clean. Location in the mid city.
Recommended
for Everyoneby A verified traveler from USA
Nice budget hotel with excellent breakfast service
Posted 2 Nov 2015 on Travelocity
Pros: All the staff were very friendly and helpful. Also this hotel has excellent buffet breakfast service.
Cons: Rooms facing east/west could be improved by installing tinted film to reduce the amount of sunlight and heat - thus, reduce the use of AC consumption.
Location: The location is excellent. It is a short walking distance to nearby malls, convenient stores and many local restaurants.
This is our 2nd time staying in this hotel. Just like our previous stay, my wife and I found the staff were still very friendly and helpful. All of our room requests were also promptly served. In addition to strategic place that close to nearby local eatery, this hotel also provides afternoon refreshment free of charge. Simply put, we were satisfied with their services, facilities and location.
During our stay we also met with the hotel manager, Mr. Didik Abadi, and the main chef, Mr. Mario Wiguna. They are very courteous and willing to listen to some inputs from the guests. Kudos to Mr. Didik who has led the hotel staff to do excellent service. Kudos also to Mr. Mario and his team who had prepared excellent breakfast with different menu everyday. They are also willing to go extra miles to meet our wish when we asked them to cook something that is off the regular breakfast menu (such as klepon, italian pene, etc.) Truly, this is a nice budget hotel. Keep up the good works!
Recommended
for Everyoneby A verified traveler from Pembrokeshire, Wales
Central location
Posted 12 Aug 2015
Pros: Clean comfortable with good service and friendly staff
Cons: Bigger choice of western food for breakfast menu
Location: Access best by taxi from main transport hubs. Walking distance for shopping without having to venture into the city.
Very clean and modern hotel, close to amenities for food, shopping and banks
Recommended
for Everyoneby A verified traveler from SB
Close to the mall
Posted 4 Apr 2015A lot of good food near the hotel, for sure will come back :)
Recommended
for Everyoneby Alex from San Francisco
Central; great view from restaurant level
Posted 5 Jun 2014
Pros: Price
Cons: Decor
I only stayed overnight, so I can't say too much about the area. The staff were "efficient", but not exactly warm. The room had no window, which I was not aware of at the time of booking. The quality of the room was "okay"; the bathroom was very small. The breakfast buffet was very good.
by Wiwiek
Posted 12 Mar 2014 on Wotif
Cons: No sound proof...you can hear people talking from your next room.
