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Cleo Hotel Jemursari

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleo Hotel Jemursari

Front of property
Lobby
In-room safe, desk, free WiFi
View from property
Meeting facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room

In-room safe, desk, free WiFi

Business Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Biz

In-room safe, desk, free WiFi

Twin Biz

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Biz

In-room safe, desk, free WiFi

Queen Biz

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Biz Twin Room Non smoking

In-room safe, desk, free WiFi

Biz Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen Room Non smoking

In-room safe, desk, free WiFi

Biz Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room

In-room safe, desk, free WiFi

Biz Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin Room

In-room safe, desk, free WiFi

Biz Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Parking included
Free WiFi
Restaurant
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7.6 out of 10, Good, (19)
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About the neighborhood

Map
Jalan Raya Jemursari No. 157, Surabaya, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 4.2 km
  • Petra Christian University - 5 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.5 km
  • Tunjungan Plaza - 9 min drive - 9.5 km
  • Pakuwon Mall - 14 min drive - 14.3 km

Getting around

  • Kertomenanggal Station - 3 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Ikan Bakar Cianjur - ‬5 min walk
  • ‪Fusia - ‬7 min walk
  • ‪Depot JN - ‬2 min walk
  • ‪De Mandailing - ‬7 min walk
  • ‪Pangsit Mie Ujung Pandang - ‬3 min walk

About this property

Cleo Hotel Jemursari

Hotel near Tunjungan Plaza
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Cleo Hotel Jemursari. The on-site Indonesian cuisine café, The Origin, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Luggage storage, a 24-hour front desk, and a TV in the lobby
  • A front-desk safe, an elevator, and meeting rooms
Room features
All 112 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Frequently asked questions

Is Cleo Hotel Jemursari pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Hotel Jemursari?

This property doesn't offer parking.

What time is check-in at Cleo Hotel Jemursari?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Cleo Hotel Jemursari?

Check-out is at noon.

Where is Cleo Hotel Jemursari located?

Situated in Surabaya, this hotel is within 2 mi (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 mi (5 km). Jemursari Station is 23 minutes by foot and Margorejo Station is 24 minutes.

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
fast service
the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness
Not a good maintained hotel
We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort
hanging out at their coffee shop
nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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