Ratings based on 96 Verified Reviews

3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Convenient place, friendly staff, clean room
Comment from Hotel Management
11 Apr 2024 by Rajesh, Hotel Management
Dear Nibras, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services and facilities were up to your expectations and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely
4 out of 5
by A verified traveler from Dollard des Ormeaux

Posted 16 Dec 2023
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Comment from Hotel Management
24 Dec 2023 by Rajesh, Hotel Management
Dear Sir, Thank you very much for your time to write a post of your lovely experience at The Sur Plaza Hotel. I'm delighted reading your positive comments and feedback which I will definitely share with the team as such feedback is always a great source of motivation for all of us.. We are grateful of your visit and we look forward for your next visit. Kind regards, Rajesh Nair- Room Division Manager
3 out of 5
by A verified traveler

Posted 21 May 2023 on Orbitz
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.
4 out of 5
by A verified traveler

Posted 5 Oct 2021
value for money
5 out of 5
by A verified traveler

Nice

Posted 9 Aug 2021 on Hotels
Nice hotel with perfect Swimming pool, i really enjoyed it
Comment from Hotel Management
19 Sep 2021 by GM, Hotel Management
Dear Mr. Mahmood, Thank you for your stay at Sur Plaza Hotel and your valuable review. We are delighted to hear that you had wonderful time at Sur Plaza Hotel. We sincerely look forward to welcome you again at Sur Plaza Hotel!. Best Regards, Mahesh R. M. General Manager
4 out of 5
by A verified traveler

nice mistake

Posted 12 Apr 2021 on Hotels
I actually booked this place by mistake, but it turned out well. The hotel was a very pleasant place for an overnight stay. The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out. Staff were very helpful. The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer. All in all, a good place for a business stopover.
4 out of 5
by A verified traveler

Posted 30 Jan 2021 on Hotels
Comfortable and nice
Comment from Hotel Management
4 Feb 2021 by General Manager, Hotel Management
Dear Guest, Thank you for your review and choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Thank You Mahesh R. M General Manager
4 out of 5
by A verified traveler

Basic

Posted 5 Dec 2019 on Hotels
One night stay. Clean and basic hotel. The furnishings are quite dated.
Comment from Hotel Management
12 Dec 2019 by FOM, Hotel Management
Dear Sameea, Many Thanks for your stay at Sur Plaza Hotel. So much appreciate for your constructive feedback. We look forward to welcome you again at Sur Plaza Hotel. Best Regards, Kosala Amarasena Front Office Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 10 Nov 2019 on Ebookers
Very nice hotel, spacious and clean rooms. Very good selection for breakfast. Dinner buffet also good, especially that you can get beer, wine or whisky with it. Would recommend it and would stay again.
Comment from Hotel Management
10 Nov 2019 by FOM, Hotel Management
Dear Seb, Many Thanks for your stay at Sur Plaza Hotel. Appreciate & grateful for your valuable review. You honest feedback will motivate us to serve our guests better in future. We look forward to welcome you again at Sur Plaza Hotel. Kosala Amarasena Front Office Manager