Ratings based on 28 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Closed for refurbishment
Posted 6 Dec 2022 on HotelsI arrived to find the hotel closed for refurbishment. No communication from either the hotel or hotels.com. Thanks!
Comment from Hotel Management
2 Feb 2023 by Martina lucas, Hotel Management
We would, to apologize to you for what happened. we did a renovation for our hotel, and we were planning to open in November but we could not open on that date, we reopened our hotel again on 20 December 2023.when you arrived we have offered to you another hotel beside our hotel, but you did not like it, and you decided to book a hotel by yourself.we are sorry again.Thank youSur Hotel
by A verified traveler
Posted 3 Mar 2019
the hotel is basic but it is more than enough for short stay. The staff was very helpful.
by A verified traveler
Good for a short stay
Posted 30 Dec 2018 on HotelsPro:
Location (perfect, near bus station)
Staff (extremely kind and with knowledge to help you)
Great wifi
Cons:
Needs a deep cleaning (small cockroach in room)
Shower was broken (water came from everywhere but the right place)
by A verified traveler
Great Service
Posted 3 May 2018 on HotelsThis is an older hotel located in a bustling part of town. The room is spacious and the AC works well. WiFi and a weight room are provided. This is an enexppensive place to stay and I got good value. Go eat at the Zaki Restaurant a couple miles away: you’ll be glad you did.
Recommended
for Getaway With Friendsby A verified traveler
Good place to stay
Posted 28 Mar 2018 on HotelsThe hotel is basic and full of color but adequate considering the cost compared to others in the area. The hotel is in the heart of downtown and walking distance to many restaurants, the beach, etc. The hotel has some quirks compared to a chain western hotel but the staff were fantastic and we had a great night's sleep.
Recommended
for Personal Eventby A verified traveler
Good budget option in Sur
Posted 9 Feb 2018 on HotelsGood budget hotel in the centre of Sur. Friendly and very helpful staff at reception. Decent sized room is simple but comfortable and well equipped (TV, refrigerator,AC, ceiling fan). Everything worked. Whole place was spotless. Good dinner and OK breakfast at cafe next door. Plenty of on street parking outside.
by A verified traveler
Clean hotel
Posted 18 Sep 2016 on HotelsWe stayed here for one night during our trip around Oman. Service was good and staff very helpful, room was clean with basic requirements. The only negative comment I have to make was, that we stayed in room just above reception and we could here every single word coming from lobby. The lobby was very noisy entire night and we didn't get much sleep during the night.Make sure you will get room faraway from reception if you want to sleep.
by A verified traveler
Posted 5 Jan 2016 on Hotels
by A verified traveler
Cheap and cheerful - not the most comfortable bed
Posted 29 Apr 2015 on Hotelsright in the centre of town is its best feature. Staff were friendly and very helpful. No Lift/ elevator.
by A verified traveler
kind and courteous staff, clean and simple place
Posted 5 Jan 2015 on HotelsClean and helpful staff, though not too much to see and do in Sur--
