Ratings based on 10 Verified Reviews
4.5 Room cleanliness
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
The view up and down the Maroochy River is beautiful.
Improvements could be made to the apartment including replacing the furniture especially the couch as the arm is loose, and the tatty cushions; the thin floor rugs which are stained; blinds are needed in the sunny lounge area; there is no door between the bedroom and ensuite; no mattress protector; there was a musty smell throughout and the apartment did not ‘smell’ clean nor was it sparkling. The kitchen is well equipped but tea towels too old: the lighting in all areas is too dull and especially bathrooms.
Nowhere in the spiel is it mentioned there was no lift and 28 stairs to climb with luggage to the apartment no. 8 on 2nd floor needs to be noted.
It is a nice apartment but could be a great apartment.
by A verified traveler
Posted 16 Jun 2024 on Wotif
Great location and the apartment had everything you could need.
by A verified traveler from Hervey Bay
Posted 21 Jan 2024
Quite large and open
They have done a good job of the renovations in the unit
2 bedroom it requires an air con in the second bedroom It only has a ceiling fan which did not work
They were gracious enough to supply a cheap fan which had a red light so bright I did not use
3 nights of quite warm nights
Very clean and well appointed
I think that they need to either tint the large sliding glass doors or put up block out curtains or both
I am a fit 68 year old walking up the stairs no big deal
If you are not you could be doing a bit of puffing
Overall bit expensive but thats Australia now
However I think they are doing a good job
by A verified traveler
Posted 5 Jul 2023 on Wotif
The property itself was well positioned as it was close to all ammenities with a lovely view also. However, the managing agent - Sunshine Coast Getaways- treated us very poorly indeed, as they accused us of withholding the key to the property upon our departure. With no reception desk to the property, the key was collected from and returned to a lock box with combination code. Instructions provided to us were followed, with the key returned upon departure as directed. However, my husband received a very rude phone call from the agency stating their cleaner could not find the key and that the key was required due to “guests arriving “ that day. When I contacted the agency, I received an apology- the cleaner had, apparently, only “shaken “ the lock box and assumed the key was not within. I am astounded as to why the cleaner did not open the box, and more so that the agency did not direct the cleaner to do so. Instead, we were made to feel like criminals. The apology was too little too late, and has left us with a most unpleasant feeling after what should have been a pleasant experience for our little family. I would recommend that the agency, in future, asks the appropriate questions of the cleaner to ascertain the facts, and speaks with respect to guests. I would also recommend that guests photograph or video their placement of the key in the lock box and forward this to the agency if they desire no repeat of such a debacle.
by A verified traveler
Posted 10 Apr 2023 on Wotif
We had a wonderful long weekend in Maroochydore 💜
by A verified traveler
Posted 12 Feb 2023 on Wotif
Great location and beautiful view
by A verified traveler
Posted 20 Nov 2022 on Wotif
Fantastic View.....quiet & peaceful , you do not feel you are in the heart of Maroochydore.....very well laid out Unit with all the amenities a person could want or need......impressed.
by A verified traveler
Posted 13 Nov 2022
Great view and property
by A verified traveler
Posted 21 Apr 2022 on Wotif
We love staying at The Wharf. It’s a perfect position. Close to shops, bars, take-aways etc. Excellent views. You get a bit of a workout going up the 2 flights of stairs, so maybe not compatible for people who are mobility challenged but good for us. Very clean apartment with everything we needed. The bedroom aircon was very noisy but otherwise we highly recommend staying here.
Comment from Hotel Management
17 May 2022 by Sunshine Coast Getaways, Hotel Management
Dear Natalie
Thank you for leaving us such a wonderful review.
We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day.
We thank you for choosing to stay with Sunshine Coast Getaways and look forward to welcoming you back soon.
Kind Regards,
Sunshine Coast Getaways
by A verified traveler
Posted 2 Apr 2022 on Wotif
Easy walking to food and drinks. Shopping centre just down the road. Lovely view of the river from the balcony. Could have been a bit cleaner. Balcony floor was covered in dirt and table had not been cleaned. Other than that all good.
Comment from Hotel Management
4 Apr 2022 by Sunshine Coast Getaways, Hotel Management
Dear Evelyn
Thank you for leaving us such a wonderful review.
We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority. Thank you for letting us know about the balcony.
We thank you for choosing to stay with Sunshine Coast Getaways and look forward to welcoming you back soon.
Kind Regards,
Sunshine Coast Getaways
