Ratings based on 302 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
2 Jan 2025 by The Sebel Twin Waters, Hotel Management
Hi Tianyin,We are so glad you enjoyed your recent stay at the Sebel Twin Waters and we look forward to seeing you again in the near future.
by A verified traveler
Posted 30 Sep 2024
Quiet and convenient to all the Novotel amenities
by A verified traveler
Posted 31 Aug 2024 on Wotif
Well appointed apartment-excellent for a family who need self-catering option
Could be improved by providing more things such as dishwashing/cleaning items/basic condiments (salt pepper etc) for those staying longer than a couple of days.
Overall though a comfortable, safe, nice apartment and complex. Bonus is the use of Novotel facilities
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 4 Jul 2024 on Wotif
by A verified traveler
Posted 14 Jun 2024
Beautiful property
Comment from Hotel Management
19 Jun 2024 by Angela McCubbin Front Office Manager, Hotel Management
Dear Natalie, we are so pleased you enjoyed your recent stay at the Sebel Twin Waters and we look forward to welcoming you back in the near future.
by A verified traveler
Posted 27 Apr 2024
Spacious airy units
Comment from Hotel Management
1 Jun 2024 by Angela McCubbin Front Office Manager, Hotel Management
Dear Anne, we very much appreciate your comments regarding your recent stay at the Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure this feedback will serve to encourage our staff as we strive to continuously improve the quality of our services. Thank you again for sharing you experience and we hope to welcome you back to the Sebel Twin Waters.
by A verified traveler
Posted 13 Mar 2024
Beautiful grounds and local area! Apartment was 5 star!
Comment from Hotel Management
8 Apr 2024 by Angela McCubbin Front Office Manager, Hotel Management
Dear Matthew, we very much appreciate your comments regarding your recent stay at the Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our Team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as this one.
by A verified traveler
Posted 11 Mar 2024 on Wotif
Comment from Hotel Management
9 Apr 2024 by Angela McCubbin Front Office Manager, Hotel Management
Dear Felicity, we are so glad you enjoyed your recent stay at the Sebel Twin Waters and we hope to welcome you back in the near future.
