Ratings based on 213 Verified Reviews

4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Not bad for one night, room was comfortable and convenient for our stay. Staff lovely and helpful, attached to a pub so a little bit of noise but we knew this on booking so wasn’t an issue. Would recommend a stay for a quick/convenient option.
Comment from Hotel Management
6 Nov 2024 by Renata, Hotel Management
Thanks for your review Michael and leaving your feedback. with thanks Renata
4 out of 5
by A verified traveler

Posted 5 Aug 2024
The room was comfy and clean but someone was obviously smoking in the units somewhere and the smoke alarm went off at 1.15am. Only for a minute but woke us.
Comment from Hotel Management
7 Aug 2024 by Renata, Hotel Management
Thanks for letting us know about your stay Michael. We appreciate you taking the time to provide a review. with thanks Renata
4 out of 5
by A verified traveler

Posted 4 Aug 2024 on Wotif
Comment from Hotel Management
28 Aug 2024 by Renata, Hotel Management
Thanks for the review Betty.with thanks Renata
4 out of 5
by A verified traveler

Posted 4 Aug 2024 on Wotif
Hotel rooms are clean and comfortable. Hotel restaurant offers a great variety of food at a fiscount if you stay. Staff are exceptional
Comment from Hotel Management
7 Aug 2024 by Renata, Hotel Management
Thanks for your feedback Jennifer and we are glad you enjoyed your stay! with thanks Renata
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Great stay and lovely and clean
Comment from Hotel Management
1 Aug 2024 by Renata, Hotel Management
Thanks for your review Sharyn. We appreciate you taking the time - with thanks Renata
5 out of 5
by A verified traveler

Posted 31 Jul 2024 on Wotif
Comment from Hotel Management
1 Aug 2024 by Renata, Hotel Management
Thank you for taking the time to provide your review Michael - with thanks Renata
2 out of 5
by A verified traveler

Posted 27 Jul 2024 on Wotif
Receptionist was agresssive when questioned regarding secure parking and use of a hotel trolley - parking was outside in the general area and the only trolley's were from Dan Murphy's adjacent - we were misled No face washers, only one hand towel, no tissues, the bathroom door stop was a steel post which banged against the glass door to the shower - rather dangerous! Once bitten, twice shy - never again
Comment from Hotel Management
27 Jul 2024 by Renata, Hotel Management
Thank you for taking the time to provide your feedback. The venue does not advertise secure parking - only onsite parking. As discussed I recommend you contact the venue prior to booking if you have specific requirements.I have passed on your maintenance comment to be looked at/rectified.with thanks Renata
5 out of 5
by A verified traveler

Posted 14 Jul 2024
All the staff were friendly helpful. And catered to all our needs. Also great food 😋
Comment from Hotel Management
17 Jul 2024 by Renata, Hotel Management
Thanks for your comments and review Andrew! with thanks Renata
3 out of 5
by A verified traveler

Posted 14 Jul 2024 on Wotif
Suited me for the night. Manager Maria was not that friendly. But a nice complex food nice all other staff great.
Comment from Hotel Management
17 Jul 2024 by Renata, Hotel Management
Thanks for the review Keith. We appreciate and will action your comments. with thanks Renata