Ratings based on 889 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very handy to patrolled beach.
Pleasant surroundings.
Clean and comfortable.
Kitchen: the kitchen needs to have some knives other than general cutlery. It only had a bread knife… nothing more also kitchen scissors would be useful.
by A verified traveler
Posted 19 Nov 2024
Great position, walkable to everything, beach shops restaurants
by A verified traveler from Wickham
Posted 27 Oct 2024
Great location easy to walk everywhere. The beach was just up the road and reception were very helpful.
Comment from Hotel Management
28 Oct 2024 by Nautilus Mooloolaba, Hotel Management
Thank you we think our staff are the best. Location is great for everything Mooloolaba
by A verified traveler
Posted 9 Oct 2024
The property is aging and needs general upgrade. The Bathroom shower in our suite was in a high sided spa bath with two steps up in order to step into. It was not easy or safe for older folks or people with leg or back problems to into or out of…but generally a risk of falling for anybody who was not careful. The towel racks and towel hooks were pulled from the wall and door and hanging loosely on their screws.
Comment from Hotel Management
10 Oct 2024 by Nautilus Mooloolaba, Hotel Management
Apartments with walk in showers are available on request
by A verified traveler
Posted 6 Sep 2024
Good clean property. Modern. Good carpark. Trolleys for your luggage. Balcony. Pool - but the beach is seconds away so why use it? Only downside was there’s no oven or dishwasher.
Comment from Hotel Management
7 Sep 2024 by Nautilus Mooloolaba, Hotel Management
HI glad you had a great stay. FYI some of our apartments have oven and dishwasher and can be requested when booking and if available we will allocate.
by A verified traveler
Posted 1 Sep 2024 on Wotif
The room we stayed in didnt have any curtains/drapes, only white Venetians which did not block out the light. It was so bright at night that i could nearly read a book without turning on the light! Generally the property was clean, tidy and quiet.
Comment from Hotel Management
1 Sep 2024 by Nautilus Mooloolaba, Hotel Management
We hope you liked our location and everything Mooloolaba.
by A verified traveler
Posted 25 Aug 2024
What we liked - the private rooftop area with spa, the location and the pools. What we didn’t like - confusing after-hours check-in instructions and no bedding available for the BOOKED child and trying to sort it out by ourselves at midnight. No bed (figured out there was a sofabed), no bedding for the sofabed so had to cannibalise sheets, blankets and pillows from the main bed to make the bed able to be slept in and no towelling for our child. If we hadn’t booked her, understandable, but she WAS booked as staying. Was not how we wanted to start our mini-break.
Comment from Hotel Management
1 Sep 2024 by Nautilus Mooloolaba, Hotel Management
Its great you enjoyed the rooftop spa and location.
by A verified traveler from West Gladstone
Posted 14 Aug 2024
The property is getting old. There was mould in the bathroom no extraction fans. Nice location.
Comment from Hotel Management
1 Sep 2024 by Nautilus Mooloolaba, Hotel Management
We think our location is the best too
by A verified traveler
Posted 13 Aug 2024 on Wotif
Clean and in a great location. Beds are also bloody good.
Comment from Hotel Management
1 Sep 2024 by Nautilus Mooloolaba, Hotel Management
Thank you we are happy to hear you had a great stay.Hopefully you will come and stay again.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Nautilus Mooloolaba, Hotel Management
Thank you we are happy to hear you enjoyed your stay
