Ratings based on 220 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
It was spacious snd airy. Great views and easy walkable to restaurants cafes and the beach. It was good in being able to do laundry and to be able to have good cooking facilities.
Comment from Hotel Management
1 Dec 2024 by Malcolm Craig Manager, Hotel Management
Thank you for this positive review Carol. I hope to see you again and maybe score a 5 Regards Malcolm Manager
by A verified traveler
Posted 22 Nov 2024
Overall I had a pretty great time. Positives: very comfy bed, aircon worked well, very close to the beach with nice views. Negatives: pool was not heated, carpark is very tight. There was also a lot of dust around the hotel.
Comment from Hotel Management
23 Nov 2024 by Malcolm Manager, Hotel Management
Hi Ryan, Thanks for the review. Glad you enjoyed yourself. Ground floor apartments near the pool, always have a bit of dust flying around unfortunately. Also being 50m from the ocean and having an open air pool makes it very hard to have heated. But its salt walter and as warm as the ocean. See you again Regards Malcolm Manager
by A verified traveler
Posted 26 Oct 2024
Good level of security, close to everything
Comment from Hotel Management
26 Oct 2024 by Malcolm Craig Manager, Hotel Management
Hi Gavin, You booked the cheapest little view 3 bedroom apartment. May I suggest next time book the ocean view, that way we will get your rating up from 3 to a possible 5 Many thanks for this review. Regards Malcolm Craig Manager
by A verified traveler
Posted 19 Sep 2024 on Wotif
Very affordable clean well presented and comfortable modern accommodation
Comment from Hotel Management
19 Sep 2024 by M Craig Manager, Hotel Management
Thank you Melissa for this lovely review. We hope to see you here again soon. Regards Malcolm Craig Manager
by A verified traveler
Posted 5 Sep 2024
Good location, lack of site instructions, access to TV extras based on phone applications.
Comment from Hotel Management
8 Sep 2024 by Malcolm Craig Manager, Hotel Management
Who goes to the beach and books an apartment with no ocean view. Shawn does. Who complains about apllications without asking how to use them? Shawn does. Chromecasting is used worldwide, Who complains about it? Shawn does. We have A4 instructions in eevry apartment. Who doesn't see it. Shawn doesn't. Who knew where reception was and never came to ask one question. Shawn didn't. If you give a flying thought about Swans review. I dont. Malcolm Craig Manager
by A verified traveler
Posted 2 Jun 2024 on Wotif
location is excellent & beach view from balcony was a plus
well appointed apartment.......spacious.....pretty much everything we needed
underground parking very convenient and really liked trolleys to assist with moving luggage.
would happily stay here again
couple of little things......TV in bedroom not working.......general cleanliness good but needs a spring clean..........drawers and cupboards need wiping out, behind toilet door was dirty and switches etc. were dusty and sticky
Comment from Hotel Management
8 Jul 2024 by M Craig Manager, Hotel Management
Hi Greg,Thanks for the review. Wish I had your booking number or name, to check out who cleaned the apartment prior to your arrival. I will have a word with housekeeping. Thanks. Hope to see you again. Regards Malcolm Craig Manager
by A verified traveler
Posted 17 May 2024 on Wotif
Very comfy bed. Slept like a dream
Comment from Hotel Management
17 May 2024 by M Craig, Hotel Management
Thank you Rita, Hope we see you again Regards Malcolm Manager
by A verified traveler
Posted 2 May 2024 on Wotif
Nice place. Close to beach
Comment from Hotel Management
17 May 2024 by M Craig Manager, Hotel Management
Thank you Jason, Hope we see you again Regards Malcolm Manager
by A verified traveler
Posted 23 Apr 2024 on Wotif
Was a good room for the price with a view of the beach Short walk to beach, local cafe and bar. Water pressure in shower wasn't very good and our garage remote didn't work on our car park
Comment from Hotel Management
23 Apr 2024 by Lance, Hotel Management
Glad you enjoyed your stay.Hope to see you again.Kind regards,
by A verified traveler
Posted 19 Dec 2023 on Wotif
Comment from Hotel Management
20 Dec 2023 by Malcolm Craig Manager, Hotel Management
Thanks Tina, Your welcome anytime, Happy Christmas. Regards Malcolm Craig Manager
