Ratings based on 178 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Wonderfully spacious and well-equipped 4brm apartment with amazing views! Comfortable beds and the managers were kind enough to accommodate a late checkout which was greatly appreciated!
by A verified traveler
Posted 22 Oct 2024
An absolutely stunning apartment for a Sunshine Coast getaway! The perfect family space, an home away from home! We are already booking our next trip ❤️
Comment from Hotel Management
22 Oct 2024 by Colleen, Meridian Alex Beach, Hotel Management
Hi Sarah, thank you for taking the time to give us such an amazing review. We glad to hear you enjoyed your stay with us and look forward to welcoming you back.
by A verified traveler
Posted 17 Sep 2024
It was a nice place to stay but was a bit unclean, carpets pulled up with nails showing, pool was not heated as stated. The beds weren’t clean there were a lot of stains and marks on sheets, dust on floors built up.
Comment from Hotel Management
17 Sep 2024 by Reception, Meridian Alex Beach, Hotel Management
Hi Bettina, thank you for your feedback, and I’m sorry to hear that your experience didn’t meet expectations. We take cleanliness and safety very seriously, and I regret that these issues impacted your stay. I do wish you had let me know during your visit, as I would have addressed these concerns right away for you.Regarding the carpet, I apologize for the inconvenience. We are in the process of getting that sorted. As for the pool, we weren’t aware of the heating issue until a guest informed us. It turns out the switch had tripped, which affected the pool’s heating, and we’ve since fixed the issue. The concerns with the bedding and dust will also be addressed immediately.We appreciate your input and will make sure these matters are resolved for future stays. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience.
by A verified traveler
Posted 4 Aug 2024 on Hotels
View of the sea from balcony
Comment from Hotel Management
4 Aug 2024 by Colleen, Meridian Alex Beach, Hotel Management
Thanks for giving us such an amazing review. We glad to hear you loved the views from our balcony and hope to welcome you back in the near future.
by A verified traveler
Posted 16 Jun 2024 on Wotif
Very nice views
Comment from Hotel Management
16 Jun 2024 by Meridian Reception, Hotel Management
Hi Harrison, thank for taking the time to give us such a good review. We glad to hear you loved the views.
by A verified traveler
Posted 14 May 2024 on Wotif
We wanted a unit with ocean views and this didn’t disappoint. Spectacular ocean views with a lovely balcony available from living and both bedrooms. We appreciated the full kitchen and laundry. We would definitely stay again.
Comment from Hotel Management
15 May 2024 by Meridian Alex Beach reception, Hotel Management
Hi Paula,Thank so much for your kind words! We're thrilled to hear that you enjoyed your stay and that the unit's ocean views and balcony exceeded your expectations. We truly appreciate your feedback. We look forward to welcoming you back for another memorable stay by the ocean!
by A verified traveler
Posted 29 Apr 2024
We really enjoyed our stay. We were pleasantly surprised with an upgrade to a penthouse. The view from our bedroom, lounge room and balcony was stunning. The accommodation was so spacious, comfortable and tastefully decorated. It has all the amenities one could want. The bed was very comfortable. I would definitely come back and stay again.
Comment from Hotel Management
29 Apr 2024 by Colleen, Meridian Alex Beach, Hotel Management
Hi Rachael, Thank you so much for your feedback! I'm thrilled to hear that you enjoyed your stay with us. We would be delighted to welcome you back for another stay in the near future!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 May 2024 by Reception, Meridian Alex Beach, Hotel Management
Hi Alisha,Thank you for taking the time out to give us such a good review. We look forward to welcoming you back in the near future.
by A verified traveler
Great Location and Views
Posted 12 Mar 2024 on HotelsMy friend was visiting from Sydney for the first time and we had a lovely apartment overlooking the ocean. We were lucky as the Mooloolaba Triathalon was on whilst we were staying and we got to see the cyclists in action and the running leg which was on early in the morning across the road. It was a handy location. The apartment was spacious and had everything that we needed. Staff were helpful too.
Comment from Hotel Management
13 Mar 2024 by Reception, Meridian Alex Beach, Hotel Management
Hi Natalie,thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the near future.
by A verified traveler
Posted 11 Mar 2024 on Wotif
Comment from Hotel Management
23 Apr 2024 by Meridian Alex Beach reception, Hotel Management
Hi Annemarie, thank you for taking the time to give us such a good review. We glad you enjoy staying with us and hope to see you in the near future,