Ratings based on 84 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Really want to see quilt provided for the room
Comment from Hotel Management
18 Sep 2024 by Michael and Leanne, Hotel Management
Hi Chris, we have warm blankets in all the apartments for your comfort and the reason being is that they are easy to put through the washing machine. Quilts would fall apart with the filling inside them with constant washing
by A verified traveler
Posted 28 Aug 2024
We checked in after hours. Someone left the patio door open - the place was full of bugs. We spent the first 30 minutes killing hundreds of mosquitos and other bugs. For what we spent, the value for money is quite poor
Comment from Hotel Management
28 Aug 2024 by Michael, Hotel Management
Hi Kevin,We leave the patio doors slightly ajar to let the breeze through however as you arrived so late in the day the lights may have attracted them, we apoligise for this. If we could control mother nature we wouldnt have the insects just the beautiful weather. As per the info in the lift we and surrounding resorts are currently experiencing an influx of insects, they are not mosquitos. We regulary have the resort sprayed and are trying to keep on top of them.
by A verified traveler
Posted 4 Jul 2024 on Wotif
by A verified traveler
Posted 4 Jul 2024
the room was pretty average. There was dirt residue in the kitchen and on the cupboard doors. The couch was worn and looked stained. For the price paid I won't be staying here again.
by A verified traveler
Posted 21 Jun 2024 on Wotif
Comment from Hotel Management
8 Sep 2024 by Michael and Leanne, Hotel Management
Thanks Tracy for the 5 stars
by A verified traveler
Posted 19 Jun 2024
Good
Comment from Hotel Management
19 Jun 2024 by Leanne and Michael , Hotel Management
Thank you Jay. Glad to see you had a great stay with us
by A verified traveler
Posted 18 Jun 2024 on Wotif
Sea view
Comment from Hotel Management
19 Jun 2024 by Leanne and Michael , Hotel Management
Thank you Neil. Hope you come and stay with us again
by A verified traveler
Posted 26 May 2024
We liked the 2 bedrooms with jet spa in room. Like being close to pool and bbq. Comfy bed and clean rooms
Comment from Hotel Management
19 Jun 2024 by Leanne and Michael , Hotel Management
Thank you for the positive feedback Katie. We replaced all the beds a few months ago so happy to hear you are happy with them
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
19 Jun 2024 by Leanne and Michael , Hotel Management
Thanks Jennifer, glad you enjoyed your stay with us
