Ratings based on 562 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Check in wasnt a great experience.
Clean apartment, everything you need in kitchen.
Shops near by for your conveniences.
Comment from Hotel Management
1 Jan 2025 by AQ, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 23 Dec 2024
everything was spot on
Comment from Hotel Management
24 Dec 2024 by AQ, Hotel Management
Thank you so much for your wonderful review.
by A verified traveler
Posted 26 Nov 2024
Very clean, room spacious, close to hospital.
Comment from Hotel Management
3 Dec 2024 by Aquarius Kawana, Hotel Management
Hi Andrea, Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 25 Nov 2024
All good .
Comment from Hotel Management
3 Dec 2024 by Aquarius Kawana, Hotel Management
Hi Francisco, Thank you for your review, we appreciate your feedback.
by A verified traveler
Posted 22 Oct 2024
Location was great for where we needed to be. The views over the lake were excellent however the apartment could certainly have been cleaner. Carpets and kitchen floor were dirty. The pillow cases on the spare pillows in the robe were dirty.
Signage could be improved (no signs in the lifts to indicate the location of the pool)
No in room compendium to indicate where one might get a meal in the local area.
All in all rather disappointing for the price.
by A verified traveler
Posted 18 Oct 2024
Sometimes had to get a park on the street and in visitor Carpark for checkin and checkout, etc.
Comment from Hotel Management
18 Oct 2024 by AQ, Hotel Management
Lynette, there is 1 car park per apartment. Thank you for the feedback
by A verified traveler
Not a suite
Posted 4 Oct 2024 on HotelsWe booked a standard suite but obviously did not pay sufficient attention to the photos beforehand. This was not a suite, it was a small bedroom with a microwave and a fridge in it. If you can touch all of the walls of the room from the bed, it's not a suite. Our neighbours were really noisy as was the car park opposite. The windows in the room were high level and low level so you couldn't actually se anything out of them; this wasn't such an issue as our room was at the back of the p2facing the aforementioned noisy car park.
Comment from Hotel Management
18 Oct 2024 by AQ, Hotel Management
We are sorry that you didn't enjoy the studio I would recommend a 1 bedroom next time.
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
18 Oct 2024 by AQ, Hotel Management
Perfect!
by A verified traveler
Posted 27 Sep 2024 on Wotif
Enjoyed our stay and property met all of our needs
Comment from Hotel Management
18 Oct 2024 by AQ, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 20 Sep 2024 on Wotif
I liked the walking path around the lake.
Comment from Hotel Management
18 Oct 2024 by AQ, Hotel Management
Yes! the paths are great. We are happy you enjoyed your stay.
