Ratings based on 1,768 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Overall good experience
by A verified traveler
Posted 23 Nov 2024
We came up for our 9th anniversary and spend 5 days here. It was amazing and we had a blast. The bartenders are amazing and attentive and make really good drinks. The food options were amazing and the deals at game on during the week are great for late nights! Servers were amazing and honestly absolutely loved staying here!
Comment from Hotel Management
23 Nov 2024 by Assistant Hotel Manager , Hotel Management
Thank you for your review, we are truly happy that you had such a great time and that your stay was memorable! We hope to see you back soon on your next trip! We will share this with our team!
by A verified traveler
Posted 22 Nov 2024
I liked the restaurants and with no wait times was a plus. I had a great view outside my rooms window. I'm definitely going to book here again.
Comment from Hotel Management
23 Nov 2024 by Assistant Hotel Manager , Hotel Management
WOW! We are so happy to hear that you had a great time! We look forward to seeing you back!
by A verified traveler
Posted 22 Nov 2024
The bathroom had issues. Sink ready to break and very leaky as well as shower. I know you get what you pay for so not complaining just want people to know truth. From a pastor of the Gospel.
Comment from Hotel Management
23 Nov 2024 by Assistant Hotel Manager , Hotel Management
We are so sorry to hear that you had issues with your bathroom! We strive to provide the best service possible and are disappointed that you did not receive a beyond the best experience! We hope you give us another chance!
by A verified traveler
Posted 21 Nov 2024
Elevators went out the last day we were there.
Comment from Hotel Management
22 Nov 2024 by Assistant Hotel Manager , Hotel Management
We are truly sorry for your experience with our elevators, we did have the service elevators running due to this, we hope to aim for that 5/5 rating in the future!
by A verified traveler
Posted 21 Nov 2024
The lobby looks remodeled and there are many eating options. Unfortunately the rooms are way below par. We actually found a roach in our room the last day.
Will definitely visit the lobby for food but will no longer stay there.
Comment from Hotel Management
22 Nov 2024 by Assistant Hotel Manager , Hotel Management
We are so sorry to hear that you were not satisfied with your stay. We truly believe that we grow with your feedback so we appreciate it and hope that you give us another chance in the future!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Assistant Hotel Manager , Hotel Management
Thank you for your 5/5 review! We appreciate your feedback and are happy to see that your trip went well! We will share these with our team!
by A verified traveler
Posted 20 Nov 2024
Pleasantly surprised. Older property but clean and well maintained. Pleasant staff, nice upgraded food court. Our first stay here, but would definitely stay again.
Comment from Hotel Management
20 Nov 2024 by Danielle Kahaunaele Hotel Manager, Hotel Management
Thank you for taking the time to give us your feedback and for a great rating. We are thrilled you enjoyed your stay and we cant wait to see you again soon! We truly appreciate you.
by A verified traveler
Posted 20 Nov 2024
It had been a long time since visiting Boulder Station and it is a mutch better experience today. Great improvements.
Comment from Hotel Management
20 Nov 2024 by Danielle Kahaunaele Hotel Manager, Hotel Management
Thank you for taking the time to give us your feedback and for this great rating. We are thrilled you are happy with your stay. We truly appreciate you and cant wait to see you again soon.
by A verified traveler
Posted 19 Nov 2024
The bathroom needs updating. Bathtub old wallpaper in bathroom coming loose!
Comment from Hotel Management
19 Nov 2024 by Danielle Kahaunaele Hotel Manager, Hotel Management
Thank you for taking the time to give us your feedback and for this rating. We truly appreciate you and we hope to see you again.
