Ratings based on 1,320 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Satisfaction
by A verified traveler
Posted 30 Nov 2024
just i like it
by A verified traveler
Posted 30 Nov 2024
Clean and quiet; friendly staff
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 29 Nov 2024
It was quiet and the staff were very friendly and attentive
by A verified traveler
Posted 28 Nov 2024
We stayed here prior to flying to Las Vegas for a mother-daughter trip. We had to change rooms three times for a variety of reasons, TV wasn't working, toilet leaking from the seal on the bottom, bathtub wouldn't drain etc. The staff was very helpful but because I had booked through Expedia they were unable to offer me a discount of any kind.
Comment from Hotel Management
29 Nov 2024 by raj, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Airport South. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed to our management team. Again, thank you kindly for bringing this matter to our attention and giving us the opportunity to hear your concerns and address these issues moving forward.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, RAJ MISTRYGeneral ManagerComfort Inn & Suites Airport South
by A verified traveler
Posted 26 Nov 2024
The property is clean and safe. Close to many amenities. Unfortunately the heater wasn’t working properly in the living area of the suite but the bedroom unit was working well and were able to sleep comfortably
Comment from Hotel Management
27 Nov 2024 by raj, Hotel Management
Dear Colin,Thank you for taking the time to reach out regarding your recent stay at Comfort Inn & Suites Airport South.I apologize that your stay did not meet your expectations. Our goal to exceed our guest's expectations and to provide you with a positive experience whenever you stay with us. Again, thank you kindly for bringing this matter to our attention and giving us the opportunity to hear your concerns and address these issues moving forward. We look forward to serving you better in the future.Sincerely,RAJ MISTRYGeneral ManagerComfort Inn & Suites Airport South
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by raj, Hotel Management
Dear Shelley,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler
Posted 24 Nov 2024
Its was very nice being there definitely would be back
Comment from Hotel Management
26 Nov 2024 by raj, Hotel Management
Dear Maricruz,Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I am very pleased to hear that our staff made your stay pleasant. We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler
Posted 24 Nov 2024
Great breakfast!
Comment from Hotel Management
26 Nov 2024 by raj, Hotel Management
Dear Marion,Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I am very pleased to hear that our staff made your stay pleasant. We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
