Ratings based on 982 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Staff was helpful. Room service was regular. Supplies were replenished. But swimming pool was out of order.
Comment from Hotel Management
17 Dec 2024 by Customer Care Team, Hotel Management
Dear Nishita, thank you for sharing your feedback! We're pleased to hear that our staff was helpful and that you had a comfortable stay with room service. However, we apologize for the inconvenience caused by the swimming pool being out of order, and we understand how important amenities like this are for our guests. We're actively working to resolve this and hope to offer you a complete experience on your next visit. We look forward to welcoming you back soon!Kind regards,Customer Care Team
by A verified traveler
Posted 14 Dec 2024
Close to where we was going
Comment from Hotel Management
14 Dec 2024 by manager, Hotel Management
Thank you for stayying with us. We appreciate your feedback.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 8 Dec 2024
It was fine for getting a good nights sleep.
Comment from Hotel Management
9 Dec 2024 by manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 5 Dec 2024
The wifi in this hotel has a really bad connection
Comment from Hotel Management
6 Dec 2024 by manager, Hotel Management
Thank you for staying with us. Your feedback is very important to us. AT&T service has been down with the electrical outage.
by A verified traveler
Posted 25 Nov 2024
The property was conveniently located. The restaurant next door was awesome!! Have stayed there a couple of times and visited the restaurant each time. They are amazing!!
Comment from Hotel Management
25 Nov 2024 by manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 20 Nov 2024
shower was to be cold less than 10 min at the night.
wifi couldn't work properly because of weak strength wave.
Comment from Hotel Management
22 Nov 2024 by Customer Care Team, Hotel Management
Dear NAOTO, thank you for sharing your feedback. We're sorry to hear about the issues with the shower temperature and Wi-Fi during your stay. We take these concerns seriously and will investigate the shower's water heating system and work on improving the Wi-Fi signal strength to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay.Kind regards,Customer Care Team
by A verified traveler
Posted 19 Nov 2024
The room was clean and smelled clean. I was in rom 137
The bed mattress should be replaced. I would have liked to have had real pillows- not couch pillows covered in pillow cases, My shower never really got hot- a warm shower is better than a cold shower. The property is obviously old, but I appreciate that you have tried to maintain it.
Comment from Hotel Management
20 Nov 2024 by manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 19 Nov 2024
Excellent service and amenities
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Stephen, thank you for your kind words! We're delighted to hear that you enjoyed our service and amenities. We look forward to hosting you again soon!Kind regards,Customer Care Team