Ratings based on 720 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I love this hotel. It's clean efficient nice gym. The rooms are fantastic and it's very affordable.
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Rafael, it’s wonderful to hear you had a great time at AC Hotel Sunnyvale Cupertino. The team is thrilled to know you appreciated the cleanliness, the gym, and the fantastic rooms. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 30 Dec 2024
It was not clear at the time of booking that this hotel charges $20 per day to park, which is odd for this area. The room attendant did not change the sheets without being asked. I don't recommend the breakfast for the money. They have a Mountain view room, which is true but it is very far away and you are looking over the street and strip malls, not much of a view.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Gregory, thank you for sharing your feedback. We are glad that overall your experience had positive aspects. Regarding your concerns, the parking fees, room service, and breakfast value are aspects we continually review to enhance guest satisfaction. Your input helps us identify areas for improvement. We hope to have the opportunity to welcome you again for an improved stay.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Customer Service, Hotel Management
Iyob, thank you for staying with us at AC Hotel Sunnyvale Cupertino. We’re delighted to know you had an enjoyable experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Customer Service, Hotel Management
Cristina, we’re thrilled you enjoyed your stay at AC Hotel Sunnyvale Cupertino. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 24 Dec 2024
Amazing
Comment from Hotel Management
24 Dec 2024 by Customer Service, Hotel Management
Alireza, we are thrilled you enjoyed your stay at AC Hotel Sunnyvale Cupertino.
by A verified traveler
Posted 20 Dec 2024
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Comment from Hotel Management
21 Dec 2024 by Customer Service, Hotel Management
Francisco, it’s wonderful to hear you had a great time at AC Hotel Sunnyvale Cupertino. The team is thrilled to know that you enjoyed your experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Customer Service, Hotel Management
Marin, it’s wonderful to hear you had a great time at AC Hotel Sunnyvale Cupertino. We hope to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
It was a room with modern amenities. I stayed on 2nd floor and visitors on 3rd floor could be heard clearly walking around their room. Comfortable bed and warm water for a shower. That's all I needed.
Comment from Hotel Management
17 Dec 2024 by Customer Service, Hotel Management
Jamie, thank you for sharing your experience. It’s wonderful to hear you enjoyed your time at AC Hotel Sunnyvale Cupertino, and that the modern amenities and comfortable bed met your expectations. The team will definitely take note of your feedback regarding sound levels. We look forward to welcoming you back in the future.
by A verified traveler
Posted 16 Dec 2024
Great service
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Brenda, we're thrilled you enjoyed your stay at AC Hotel Sunnyvale Cupertino. We're glad to hear that the service made a great impression on your visit. We hope to welcome you back in the future!
by A verified traveler
Posted 15 Dec 2024
I came here to stay for the weekend since I was on call for work nearby. The room and facility is very clean, definitely more on the modern side. The bed was pretty comfy, as well! The breakfast options are fresh, and the coffee available all day is a nice touch also. The bar and lobby is so nice, and was very prettily decorated for Christmas.
The only thing I will ask for next time I'm staying is to be further away from the public bathrooms on the first floor. It was very noisy throughout the evening and in the mornings. I had to go into work in the middle of the night so I wanted to try and catch up on some sleep during the day, but the noise outside my room was difficult. I also wish the water warmth level was a tad warmer.
Other than that, it was a very nice hotel and stay overall.
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Angela, thank you for sharing your experience with us. We are thrilled you enjoyed your stay at AC Hotel Sunnyvale Cupertino. It’s great to hear that you appreciated our clean and modern facilities, along with the comfortable bed and fresh breakfast options. The Christmas decorations were indeed a special touch. We understand your concern about the noise and water temperature, and we appreciate your feedback. We're looking forward to welcoming you back and ensuring an even better experience next time.
