Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Across the street from the beach. Easy and pleasant 5 minute walk. Hotel partners with another well known hotel chain who provides 2 complimentary beach chairs per day per room. Additional chairs can be rented for $20 a day. Umbrellas 24$ a day.
Rooms could use some attention. Handle came of sink. Drain in shower would drain incredibly slowly. Beds were comfortable.
Staff all extremely nice and helpful.
Pool roof top was excellent and relatively quiet. Lots of places to walk too. 2.5 kms from Aventura Mall.
Appears that one of the major airlines use the hotel to host its crew and pilots.
Overall good value.
Comment from Hotel Management
3 Jan 2025 by Management, Hotel Management
Dear Sean, We are truly grateful for your kind words and for taking the time to share your memorable experience at Residence Inn Miami Sunny Isles Beach. It's great to know that the friendliness of our staff and our prime location contributed to making your stay enjoyable and memorable. We are also pleased to know that the amenities met your expectations, especially considering the value we strive to offer. Our top priority is your satisfaction, and we are glad to have delivered a great experience at a great price! Thanks again, and we hope to see you again soon.Weena CardenasAssistant General Manager
by A verified traveler
Posted 22 Dec 2024
Staff very helpful
Comment from Hotel Management
23 Dec 2024 by Assistant General Manager, Hotel Management
Dear Carl, Your kind comments and excellent rating are greatly appreciated by all of us here at Residence Inn Miami Sunny Isles Beach. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we look forward to having you as our guest again soon.Weena CardenasAssistant General Manager
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Assistant General Manager, Hotel Management
Dear Rocio, It is wonderful to know you enjoyed everything about your time at Residence Inn Miami Sunny Isles Beach and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will visit us again soon.Weena CardenasAssistant General Manager
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Assistant General Manager, Hotel Management
Dear Nada, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Residence Inn Miami Sunny Isles Beach. We look forward to welcoming you back on your next visit.Weena CardenasAssistant General Manager
by A verified traveler
Posted 11 Dec 2024
loved the staff & the area!
Comment from Hotel Management
12 Dec 2024 by Assistant General Manager, Hotel Management
Dear Sarah, We're thrilled to hear that you enjoyed both our exceptional service and our prime location. Thank you for choosing Residence Inn Miami Sunny Isles Beach, and we look forward to welcoming you again the next time your travels bring you to Miami.Weena CardenasAssistant General Manager
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Assistant General Manager, Hotel Management
Dear Nana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Miami Sunny Isles Beach. We look forward to your return and wish you all the best with your future travels.Weena CardenasAssistant General Manager
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Assistant General Manager, Hotel Management
Dear Dakota, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Residence Inn Miami Sunny Isles Beach. Thanks for choosing us for your time in Miami; we hope to see you again soon.Weena CardenasAssistant General Manager
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Rooms Operations Manager, Hotel Management
Dear Ilya, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Miami Sunny Isles Beach. We look forward to your return and wish you all the best with your future travels.Weena CardenasRooms Operations Manager
by A verified traveler from brooklyn
Posted 2 Dec 2024
Best hotel
Comment from Hotel Management
2 Dec 2024 by Rooms Operations Manager, Hotel Management
Dear Yosef, Thank you for writing a review of your recent visit to Residence Inn Miami Sunny Isles Beach. We are thrilled you enjoyed your stay and your comments about our well-kept property were wonderful to read. We look forward to sharing your compliments with our team. Please come back and visit us soon.Weena CardenasRooms Operations Manager
by A verified traveler
Posted 30 Nov 2024
Very clean property, great location. Staff were exceptionally friendly and helpful. Especially front desk staff and Orlando in the bar/lounge was absolutely second to none.
Comment from Hotel Management
1 Dec 2024 by Rooms Operations Manager, Hotel Management
Dear Erin, Your kind comments and excellent rating are greatly appreciated by all of us here at Residence Inn Miami Sunny Isles Beach. It was delightful to know that the thoughtful service provided by our dedicated associates, spotless property, and convenient location exceeded your expectations. Thank you for the exceptional review, and we look forward to having you as our guest again soon.Alexa MusumeciRooms Operations Manager
