Ratings based on 31 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Jan 2023
The location is good, surrounded by eateries. There's free parking as well. However, the room walls were thin. Our neighbour with kids were quite loud and we could hardly sleep for the 2 nighta we were there.
Comment from Hotel Management
15 Jul 2024 by Hotel Management, Hotel Management
“Warmest regards from Big Banana Hotel..! Thank you so much for such a encouraging comments. We are sorry for your experienced during your stay, we will improve as we can for the satisfaction of our guest. We look forward to your future visits. Thank you..
5 out of 5
by A verified traveler

Posted 27 Oct 2022
comfortable room for stay
4 out of 5
by A verified traveler

Posted 14 Sep 2022
Nice budget hotel located within Riverfront City. The standard double room is rather small but clean and adequate. Our room (109) faced the multi-storey carpark so there was a bit of noise but not a problem for us. Simple toiletries such as toothbrush with toothpaste, bath gel and shampoo, and a tiny soap are provided. 2 bottles of drinking water are provided too. There is a pantry area on each floor with a water dispenser and fridge for guests to use along with free coffee, tea and biscuits. Complementary breakfast is a simple buffet of local food like nasi lemak, fried noodles, eggs, bread and some cereal. There are lots of restaurants within Riverfront City so food is not a problem. Also there is an ECO Shop downstairs where you can do your shopping.
3 out of 5
by A verified traveler

Overall OK

Posted 30 Aug 2022 on Hotels
Free Parking first come first serve. There is free parking opposite of the hotel, which is not recommended due to far, not secure and park at your own risk.
5 out of 5
by A verified traveler

Posted 14 Aug 2021
Clean and cozy with fingertips convenient to get food and convenient stores at walking distance. Being staying here every now when I travel to sg. Petani for work.
4 out of 5
by A verified traveler

Posted 4 May 2021
Easy and pleasant for business travel as you can find few stores in walking distance for food, leisure and even to catch a movie at the cinema. One improvement require though would be the tv's channel available in the hotel. All are local channels only which makes it least attractive
5 out of 5
by A verified traveler

Posted 30 Dec 2020 on Hotels
Comment from Hotel Management
25 Feb 2021 by RECEPTIONIST, Hotel Management
“Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
4 out of 5
by A verified traveler

Posted 15 Jan 2020
Spacious rooms & Cleanliness of the entire hotel areas. Amenities are ok. Maybe put in more variety for breakfast
4 out of 5
by A verified traveler

New, clean, nice environment but shoddy work

Posted 5 Aug 2019 on Hotels
It is at The River Front which is a newly developed area (some shops nearby still not opened yet) but plenty of eateries nearby even cineplex. Room is clean and nicely decorated but can see some shoddy workmanship. There is a hole (not patched up) in the bathroom for putting in a water switch in the pipe inside the wall and one of the sockets at the table is dangling. There is a pantry on the first floor with free flow of tea coffee hot water etc and biscuits and pleasant environment within the hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2019 on Hotels