Ratings based on 31 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Room need to improve. Toilet not clean enough.
by A verified traveler
Posted 18 Dec 2023
Used to love Hotel Seri Malaysia chains when I was a kid but this one is just terrible. The cleanliness is super poor. The room floor full of lizard’s poo and dusty, toilet needs deep scrubbing, furniture broken. The prayer room is dirty as well. Pool needs maintenance as it has loose tiles, my husband got a cut while using the pool. For the price paid, you can get much much much better rooms at other hotel. This place has potential, please do better.
by A verified traveler
Posted 2 May 2021
by A verified traveler
Posted 28 Mar 2021
The place was ok. The toilet however was in need of restoration because it was smelly, low water pressure and the instant water heater was not screwed properly onto the wall.
by A verified traveler
Posted 11 May 2019
I like the pool. Clean pool. Food for sahur was delicious.Attentive night shift staff. Room needs improvement. Bed definately needs replacement. Old musty smell in room.
Comment from Hotel Management
15 May 2019 by Faridah, Hotel Management
Hi, Thank you for staying with HSM Bagan Lalang. We are glad that you enjoyed your stay. Thank you for the feedback. We will take your feedback seriously and hope to improve our service to you. Best regards Faridah .
by A verified traveler
Posted 4 Jan 2019
by A verified traveler
Posted 1 Jan 2019
Nice hotel
by A verified traveler
Convenient but needs more attention on cleanliness
Posted 26 Dec 2018 on HotelsThe check-in was nice, the staff were helpful. Kids really enjoyed the pool and nearby beach. However, there is a cleanliness and maintenance issue in the room. Sinks are leaking, toilet smells, floors are sandy, dusty.
by A verified traveler from seremban N.SEMBILAN
Posted 17 Dec 2018
all ok except got mosquitoes inside room
by A verified traveler
Posted 9 Nov 2018 on Hotels
Comfortable and relex
