Ratings based on 845 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024 on Hotels
We were disappointed that the shuttle does not drop guest to a place where you can get a grab to move around. Grab does nor come there when you call them and this left us desperate. We have to at the end get a private car to drop us where we wanted to go because their shuttle was too expensive.
Comment from Hotel Management
14 Aug 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear Andrew KwakuWe’re sorry to hear about the challenges you faced with transportation during your stay. We understand how frustrating it can be when getting around becomes difficult, and we appreciate your feedback.We’ll take your comments into consideration as we review our shuttle service and look for ways to make it more convenient for our guests. We’re always looking for ways to improve, and your input helps us do that.We hope the rest of your stay was enjoyable, and we’d love the chance to welcome you back in the future. Safe travels!
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear ThangThank you for your perfect rating and kind words! We're delighted to hear that you enjoyed your stay at our resort. Your feedback is valuable to us, and we will review the fitness center hours with our team. We believe in great teamwork and appreciate the positive word of mouth. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear MayThank you for staying with us and for sharing your feedback. We're truly sorry to hear that your experience didn't meet your expectations, and we apologize for any inconveniences you encountered.Your feedback is invaluable to us, and we appreciate your honesty as we work to improve our services. We hope to have the chance to welcome you back in the future and provide you with a much better experience.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear AngelaThank you very much for your perfect 10 out of 10 rating and kind words about our resort. We are thrilled to hear that you had such a wonderful experience during your stay.We also extend our gratitude to our dedicated team for their hard work and excellent service, which contribute greatly to our positive word of mouth.Once again, thank you for choosing our resort. We look forward to welcoming you back for another relaxing and enjoyable stay.
by A verified traveler
Posted 6 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear BushraThank you so much for the perfect 10 rating and for spreading the good word about us! We're absolutely thrilled to hear that you had such a fantastic experience with us.Our team works hard to ensure every guest feels valued and has a memorable stay, so your kind words mean the world to us. We can't wait to welcome you back for another wonderful experience in the future!
by A verified traveler
Posted 15 Apr 2024
Had a blast time with my best friend. Will visit again!
Comment from Hotel Management
24 Apr 2024 by Avani Sepang Goldcoast Management Team, Hotel Management
Dear Valued Guest,Warmest greetings from Avani Sepang Goldcoast Resort.Thank you for choosing us as your holiday destination and for the wonderful review. We are delighted that you have had a memorable Avani experience. It was a pleasure to have you stay with us. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations of Avani hospitality. Until your next Avani experience, please take care and stay safe. Tropical- Relaxed-ComfortableKind regards,
by A verified traveler
Posted 8 Apr 2024
So beautiful n nice
Comment from Hotel Management
9 Apr 2024 by Warm regards, Avani Sepang Goldcoast Team, Hotel Management
Dear RuyThank you so much for the perfect rating! We're thrilled to hear that you found your experience beautiful and nice. Your feedback means the world to us. If you have a moment, we would greatly appreciate it if you could share your experience with others and spread the word about your wonderful stay. Also, if you captured any photos during your visit, we would love to see them! We hope to have the pleasure of welcoming you back again soon!
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
4 Mar 2024 by JB, Hotel Management
Dear Muhaiz,Thank you so much for taking the time to leave us such a fantastic rating! We're thrilled to know that you had a wonderful experience during your stay at Avani Sepang.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thanks again for choosing Avani Sepang!
by A verified traveler
Posted 26 Jan 2024
Everything is good with me, thank you for your service and your support for me..
Comment from Hotel Management
26 Jan 2024 by Liz, Hotel Management
Dear Ling, Warmest greetings from Avani Sepang Goldcoast Resort.Thank you for choosing us as your holiday destination and for the review. We are happy that you are satisfied with your stay. We hope you have had a memorable Avani experience. It was a pleasure to have you stay with us. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations of Avani hospitality. Until your next Avani experience, please take care and stay safe. Tropical- Relaxed-ComfortableKind regards, Liz - MarComm
by A verified traveler
Posted 21 Jan 2024
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet.
It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
Comment from Hotel Management
21 Jan 2024 by Liz, Hotel Management
Dear Mr. Roger, Warmest greetings from Avani Sepang Goldcoast Resort.Thank you for choosing us as your holiday destination and for the review. We hope you have had a memorable Avani experience. We have taken note of your points for areas that require improvements. It was a pleasure to have you stay with us. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations of Avani hospitality. Until your next Avani experience, please take care and stay safe. Tropical- Relaxed-ComfortableKind regards, Liz - MarComm
