Ratings based on 753 Verified Reviews

3.6 out of 5
89% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Boutique hotel within walking distance of train station and in downtown Sundsvall. Lightly staffed and property was a bit aged, understandably because the building was probably 100 years old, but it met our needs and breakfast was sufficient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2023 on Hotels
1 out of 5
by A verified traveler

Posted 24 Nov 2022
I stayed for 6 nights. They did not clean the room, the garbage basket was never emptied in all this days. Breakfast poor selection. Cold room at night.
4 out of 5
by A verified traveler

Posted 26 Apr 2022 on Hotels
Comment from Hotel Management
29 Apr 2022 by Sundsvall City Hotel, Hotel Management
Tack för vistelsen och välkommen tillbaka!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2021 on Hotels
4 out of 5
by A verified traveler

Posted 26 Sep 2020 on Hotels
Well located. No problem except for the sewer smell in the washrooms.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2020 on Hotels
2 out of 5
by A verified traveler

Don’t bother

Posted 21 Jan 2020 on Hotels
Paint peeling off ceiling. Bathroom floor burned. Curtains didn’t fit windows so properties behind could see me changing etc. Room was cramped and dark. TV channels didn’t work. Waste of money. Could have booked a much nicer hotel for a few krona more. Hi
4 out of 5
by A verified traveler

Posted 20 Sep 2019
Nice person in the reception Det behövs två lampor vid sängarna finns bara vid en säng nu
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